Project Customer Experience Champion

Customer Experience Champion RoleWe are seeking passionate individuals to deliver exceptional member interactions, creating memorable experiences for all the right reasons.Managing incoming calls in a dynamic, fast-paced environment with high energy levels.Engaging in continuous learning and development to excel in the role, updating records and...

Restaurant Team MemberWe are seeking a dynamic and enthusiastic team member to join our fast-paced restaurant environment. As a key contributor, you will play a vital role in delivering exceptional customer experiences and supporting the success of our business.About the RoleThis is an excellent opportunity for individuals who are passionate about providing...

Key Leadership RoleWe are seeking a highly motivated and experienced professional to lead our new Yo-Chi venue as an Assistant Venue Manager.This is a fantastic opportunity for a results-driven individual to take on a key leadership role within our organisation.Job Description:Lead by example and drive exceptional customer service standards.Manage day-to-day...

As a Community Champion, you will play a vital role in fostering a harmonious and welcoming village environment.You will provide respectful and person-centred service to our residents, supporting their wellbeing, independence and sense of connection.Liaising with the Asset and Housing teams is also an essential part of your role, as you will coordinate...

Role OverviewWe are seeking a Customer Insight Leader to champion a customer-centric culture that prioritises people and community.This role focuses on making meaningful impacts by ensuring our services reflect the needs and experiences of those we serve. We value empathy, integrity, and care as the foundation of our organisation.You will lead the expansion...

Customer Insight ManagerWe are seeking a talented and experienced Customer Insight Manager to champion a customer-centric culture that prioritises people and community.This role involves more than just metrics; it's about making a meaningful impact by ensuring our services reflect the needs and experiences of those we serve. As part of our organisation, our...

Key ResponsibilitiesDrive sales and customer service initiatives nationwide by proactively responding to inbound and outbound hire and sales activities.Role OverviewThis role is based in our office in Kooragang, where you will be part of our Customer Care Centre Team. You will handle multiple tasks with excellent time management skills, possess exceptional...

Deliver Exceptional Customer OutcomesThe Customer Banking Specialist Relief is a key role in supporting customers in the Newcastle and Lake Macquarie area. As part of our relief team, you will work closely with surrounding branches to deliver exceptional customer service and support their overall banking needs.Have in-depth conversations with customers about...

Claims Specialist RoleWe're seeking an experienced Claims Specialist to play a vital role in delivering exceptional customer service. Your primary focus will be on resolving queries regarding claims benefits, policies, and procedures efficiently.Key responsibilities include:Answering provider claims enquiries and verifying eligibilities via phoneResponding...

As a champion of customer-centric culture, you will lead our organization in prioritizing the needs and experiences of those we serve. This role is about making a meaningful impact by ensuring our services reflect the values of empathy, integrity, and care.Key ResponsibilitiesDevelop and implement a comprehensive customer insight strategy to inform strategic...