
Community Champion
18 hours ago
As a Community Champion, you will play a vital role in fostering a harmonious and welcoming village environment.
You will provide respectful and person-centred service to our residents, supporting their wellbeing, independence and sense of connection.
Liaising with the Asset and Housing teams is also an essential part of your role, as you will coordinate maintenance and refurbishment works to ensure our villages remain safe and well-maintained.
In addition, you will be responsible for managing records, correspondence and reporting using our systems.
Our ideal candidate will have a calm and organised approach, with excellent communication skills and a passion for delivering exceptional customer service.
Key Responsibilities- Providing exceptional customer service to our residents
- Supporting residents' wellbeing, independence and sense of connection
- Liaising with Asset and Housing teams to coordinate maintenance and refurbishment works
- Managing records, correspondence and reporting using our systems
- Excellent communication and interpersonal skills
- A calm and organised approach to work
- Ability to work independently and as part of a team
- Experience in community-facing roles or customer service preferred
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Supportive and inclusive workplace culture
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