Customer Experience Champion

10 hours ago


Newcastle, New South Wales, Australia beBeeExperience Full time $60,000 - $80,000
Customer Experience Champion Role

We are seeking passionate individuals to deliver exceptional member interactions, creating memorable experiences for all the right reasons.

  • Managing incoming calls in a dynamic, fast-paced environment with high energy levels.
  • Engaging in continuous learning and development to excel in the role, updating records and participating in training sessions.

As a valued team member, you will be part of a supportive community with knowledgeable leaders who provide guidance and celebrate your successes.

The ideal candidate possesses confidence in their computer skills, has prior experience in customer service, and enjoys interacting with customers over the phone.

nib Group is committed to fostering a flexible work environment that values diversity and inclusion. We encourage applications from candidates representing diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, people living with disability, and those from culturally diverse communities.



  • Newcastle, New South Wales, Australia beBeeFoodService Full time $55,000 - $70,000

    Restaurant Team MemberWe are seeking a dynamic and enthusiastic team member to join our fast-paced restaurant environment. As a key contributor, you will play a vital role in delivering exceptional customer experiences and supporting the success of our business.About the RoleThis is an excellent opportunity for individuals who are passionate about providing...


  • Newcastle, New South Wales, Australia beBeeLeadership Full time $70,000 - $90,000

    Key Leadership RoleWe are seeking a highly motivated and experienced professional to lead our new Yo-Chi venue as an Assistant Venue Manager.This is a fantastic opportunity for a results-driven individual to take on a key leadership role within our organisation.Job Description:Lead by example and drive exceptional customer service standards.Manage day-to-day...


  • Newcastle, New South Wales, Australia beBeeCustomerExperience Full time $75,000 - $84,000

    Job Overview:The Project Coordinator plays a pivotal role within the operations team, reporting to the Project Manager and working closely with the Hunter Project delivery team. This individual is responsible for guiding and supporting customers throughout the pre-construction process of building their new home, ensuring a high-quality file is delivered to...

  • Community Champion

    2 weeks ago


    Newcastle, New South Wales, Australia beBeeCommunity Full time $72,905 - $92,609

    As a Community Champion, you will play a vital role in fostering a harmonious and welcoming village environment.You will provide respectful and person-centred service to our residents, supporting their wellbeing, independence and sense of connection.Liaising with the Asset and Housing teams is also an essential part of your role, as you will coordinate...


  • Newcastle, New South Wales, Australia beBeeCustomer Full time $132,740 - $165,961

    Role OverviewWe are seeking a Customer Insight Leader to champion a customer-centric culture that prioritises people and community.This role focuses on making meaningful impacts by ensuring our services reflect the needs and experiences of those we serve. We value empathy, integrity, and care as the foundation of our organisation.You will lead the expansion...


  • Newcastle, New South Wales, Australia beBeeCustomer Full time $132,740 - $149,961

    Customer Insight ManagerWe are seeking a talented and experienced Customer Insight Manager to champion a customer-centric culture that prioritises people and community.This role involves more than just metrics; it's about making a meaningful impact by ensuring our services reflect the needs and experiences of those we serve. As part of our organisation, our...

  • Sales Champion

    1 week ago


    Newcastle, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000

    Key ResponsibilitiesDrive sales and customer service initiatives nationwide by proactively responding to inbound and outbound hire and sales activities.Role OverviewThis role is based in our office in Kooragang, where you will be part of our Customer Care Centre Team. You will handle multiple tasks with excellent time management skills, possess exceptional...


  • Newcastle, New South Wales, Australia beBeeCustomerService Full time $80,000 - $120,000

    Deliver Exceptional Customer OutcomesThe Customer Banking Specialist Relief is a key role in supporting customers in the Newcastle and Lake Macquarie area. As part of our relief team, you will work closely with surrounding branches to deliver exceptional customer service and support their overall banking needs.Have in-depth conversations with customers about...


  • Newcastle, New South Wales, Australia beBeeExcellence Full time $90,000 - $110,000

    Claims Specialist RoleWe're seeking an experienced Claims Specialist to play a vital role in delivering exceptional customer service. Your primary focus will be on resolving queries regarding claims benefits, policies, and procedures efficiently.Key responsibilities include:Answering provider claims enquiries and verifying eligibilities via phoneResponding...


  • Newcastle, New South Wales, Australia beBeeCustomer Full time $132,740 - $174,976

    As a champion of customer-centric culture, you will lead our organization in prioritizing the needs and experiences of those we serve. This role is about making a meaningful impact by ensuring our services reflect the values of empathy, integrity, and care.Key ResponsibilitiesDevelop and implement a comprehensive customer insight strategy to inform strategic...