Claims Support Officer

3 weeks ago


Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time
Claims Support Officer

At Allianz Australia Services Pty Ltd, we're seeking a highly organized and detail-oriented Claims Support Officer to join our National Liability Claims team. As a key member of our team, you will play a vital role in ensuring claims are managed efficiently and effectively.

Key Responsibilities:
  • Provide administrative support to the National Liability Claims team, ensuring claims are processed in a timely and cost-effective manner.
  • Complete and send letters, arrange appointments, and perform other administrative duties as required.
  • Liaise with internal stakeholders and external suppliers to establish and maintain effective administrative processes.
  • Manage work queues and track actions to ensure deadlines are met.
  • Handle financial aspects of claims, including processing payments and assisting with internal claims processes.
Requirements:
  • Ability to work collaboratively in a team environment.
  • Exceptional time management and priority planning skills.
  • Strong customer service skills and a calm, professional approach.
  • Excellent verbal and written communication skills.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A range of employee benefits and discounts.
  • Access to on-demand learning resources and programs.

We're committed to fostering an inclusive and diverse workplace where everyone can thrive. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we'd love to hear from you.



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