Senior Claims Officer

3 weeks ago


Sydney, New South Wales, Australia Suncorp Group Full time
{"title": "Senior Claims Officer", "description": "Job Summary

We are seeking a highly experienced Senior Claims Officer to join our team in Sydney or Brisbane. As a Senior Claims Officer, you will be responsible for managing a diverse portfolio of Professional and Financial Lines claims, providing technical claims advice, and mentoring claims officers to deliver excellent commercial outcomes.

Key Responsibilities
  • Proactively manage a diverse portfolio of complex/sensitive/high risk Professional and Financial Lines claims end to end
  • Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy, and reserving
  • Appoint and manage external service providers, including External Legal Panel
  • Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices
  • Provide underwriters and claims managers with feedback from issues or risk deficiencies identified during claims management and develop own technical industry knowledge
  • Contribute to the development of the team's market profile through superior claims service to our targeted market segment
Requirements
  • Proven experience within Professional Indemnity/Financial Lines Claims (5-10 years experience mandatory)
  • Prior experience mentoring claims staff in technical claims roles
  • Tertiary qualifications in law, business, or insurance (Diploma in Financial Services General Insurance) would be highly regarded
What We Offer
  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave, and unlimited paid emergency response leave
  • Discounts and offers on a range of retail favourite stores as well as insurance products
  • Give back to our communities with payroll giving, donation matching, and paid volunteer leave
  • Invest in your brighter future with ongoing study support and career development programs
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

We believe in creating a diverse, accessible, and inclusive culture where our people feel included, valued, and connected. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, please contact Luke Morandini at luke.morandini@suncorp.com.au for a confidential conversation.

", "lang_code": "en"}
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