Hotel Night Auditor/Operations Coordinator
2 days ago
Company Overview:
">">We are a global leader in hospitality, welcoming diverse talents to join our team and grow with us.
">About the Role:
">This is an exciting opportunity to work as a Night Auditor/Operations Coordinator at Novotel and Ibis Melbourne Central, a dual-branded hotel located in the heart of the city.
">Job Description:
">As a key member of our operations team, you will be responsible for ensuring seamless services during night shifts. This includes:
">- ">
- Collaborating with the Night Manager to verify and balance day-shift tasks across all outlets.">
- Providing exceptional customer service to guests at all times.">
- Efficiently handling guest registration and departure processes.">
- Maintaining accurate guest accounts and offering helpful information when needed.">
- Maintaining strict security protocols to safeguard guest confidentiality and safety.">
- Assuming Night Manager responsibilities in their absence.">
Requirements:
">To succeed in this role, you should possess:
">- ">
- Previous Night Auditor experience (an asset).">
- Strong knowledge of Opera PMS.">
- Excellent grooming, presentation, and communication skills.">
- Ability to work varied night shifts across a 7-day roster.">
- An open, unrestricted driver's license.">
- A Responsible Service of Alcohol Certificate – Victoria.">
What We Offer:
">We provide a comprehensive benefits package that includes:
">- ">
- An employee benefit card offering discounted rates at Accor properties worldwide from day one.">
- Access to learning programs through our Academies.">
- Opportunities to develop your skills and advance within the property and globally.">
- The ability to make a positive impact through our Corporate Social Responsibility initiatives.">
Our Commitment to Diversity & Inclusion:
">We strive to create an inclusive environment, welcoming diverse talent to join our team and contribute to our success.
-
Melbourne, Victoria, Australia Accor Full timeJob OverviewWe are seeking a highly skilled and experienced Hotel Night Auditor/Relief Night Manager to join our team at Novotel and Ibis Melbourne Central. As a key member of our night operations, you will play a vital role in ensuring the smooth operation of our hotel during night shifts.
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