Hotel Operations Coordinator
3 days ago
About Hyatt House South Melbourne
We are seeking a skilled Night Auditor to join our team at Hyatt House South Melbourne, an exciting pre-opening opportunity that offers the chance to launch the Hyatt House brand in Australia. This role is based on site in South Melbourne and is a vital part of the Front Office Team.
Key Responsibilities:
- To ensure a seamless and efficient operation of the Front Office on a day-to-day basis, handling guest queries effortlessly and providing exceptional customer service.
- Assist in auditing paperwork as directed by the Night Manager and maintain accurate records.
- Respond to internal and external guest inquiries, feedback, and concerns in a friendly and efficient manner.
- Take responsibility for the safety and security of the hotel and guests overnight, in the absence of senior management.
- Support the Chief Warden and First Aid Officer in responding to emergencies within the hotel.
Salary: The estimated salary range for this position is $55,000 - $65,000 per year, depending on experience and qualifications.
Working with Us: At Hyatt House, we believe in the power of belonging and making people feel at home. We turn trips into journeys, encounters into experiences, and jobs into careers. Our hotels make guests feel genuinely at home with an elevated, spacious, and perfectly self-sufficient experience.
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