Senior Hospitality Night Auditor

1 week ago


Melbourne, Victoria, Australia Accor Full time

Job Overview

We are seeking an experienced Night Auditor to join our team at Novotel and Ibis Melbourne Central.

About the Role

As a Night Auditor, you will be responsible for assisting the Night Manager in cross-checking and balancing work completed during the day. You will also provide exceptional customer service to all guests, maintaining accurate guest accounts and providing helpful information as needed.

Key Responsibilities

  • Assist the Night Manager with daily audits and ensure accuracy of financial records.
  • Provide top-notch customer service, responding promptly to guest requests and resolving any issues that may arise.
  • Maintain strict security procedures to protect guest confidentiality and safety.
  • Take responsibility for Night Manager duties in their absence.

Requirements

  • Prior experience as a Night Auditor is highly desirable.
  • Strong knowledge of Opera PMS software is essential.
  • Excellent communication and presentation skills are required.
  • You must be able to work night shifts across a 7-day roster.
  • An open driver's license is necessary.
  • A Responsible Service of Alcohol Certificate – Victoria is required.

What We Offer

  • An employee benefit card offering discounted rates at Accor hotels worldwide.
  • Ongoing learning opportunities through our Academies.
  • The chance to develop your skills and advance within your property and globally.
  • The ability to make a positive impact through our Corporate Social Responsibility initiatives.

Salary Estimate: AU$60,000 - AU$80,000 per annum, depending on experience and qualifications.


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