Healthcare Customer Service Representative
4 days ago
Unlock a rewarding role as a healthcare professional with excellent customer service skills. A Medical Receptionist position is available at our Melbourne clinic, where you can contribute to the success of our team and grow your career.
About the Role:
- We are seeking a dedicated individual to manage phone enquiries, greet patients, schedule appointments, and process payments
- Our ideal candidate will possess strong communication skills, be able to work independently, and maintain confidentiality
Key Responsibilities:
- Provide exceptional customer service by responding to patient queries in a timely and professional manner
- Schedule appointments and manage patient registrations with accuracy and efficiency
- Process payments and handle financial transactions with precision
Requirements:
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Strong organisational and time management skills
- High level of attention to detail and discretion
About Us:
We prioritise delivering high-quality patient care and strive to create a positive work environment. Our team values collaboration, innovation, and continuous improvement.
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