Customer Service Representative

1 week ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $80,000

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients and patients, providing exceptional customer service and ensuring a smooth experience for everyone who interacts with our services.

Key Responsibilities:
  • Answering incoming phone calls and responding to emails in a professional manner
  • Handling general customer enquiries and resolving issues promptly
  • Processing customer orders accurately and efficiently
Required Skills and Qualifications:
  • Previous experience in a customer service role (healthcare experience is a bonus)
  • Strong communication and problem-solving skills
  • Attention to detail and ability to follow procedures
  • Confidence using basic computer systems and email
Benefits:

Our company offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

What We Offer:

We value our employees and offer a range of benefits including:

  • A comprehensive training program to ensure your success in the role
  • Ongoing support and guidance from our experienced team
  • A collaborative and inclusive work environment
  • Access to the latest technology and tools to help you perform your job effectively
About Our Company:

We are a leading provider of equipment and services to the healthcare industry. Our mission is to deliver high-quality products and services that improve patient outcomes and enhance the overall quality of care.

How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and cover letter, via our online portal.



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