Senior Business Relationship Manager

4 days ago


Melbourne, Victoria, Australia beBeeRelationship Full time $80,000 - $120,000
Job Summary

The objective of this role is to enhance revenue growth and profitability by managing relationships effectively. This involves scrutinizing account performance to ensure timely and high-quality credit processing, preventing Non-Performing Loans (NPLs), and providing customer-level information to relevant parties within the organization.

Main Responsibilities
  • Manage a portfolio of SME accounts by monitoring their status and credit risk.
  • Collaborate with branches/head office departments to optimize process efficiency and customer satisfaction.
  • Support, identify, solicit, and establish a high-value client base.
  • Be accountable for customer relationship management and customer interface.
Requirements
  • Degree in Accounting, Finance, Banking, Business, Economics, or a related field.
  • Experience in marketing and credit processing.
  • Strong command of both oral and written English language skills.
  • Good public speaking and presentation skills.
  • Overall knowledge of banking operations, products, and services.
  • Stay updated on SME issues, policies, and trends in the country.
  • Basic business acumen and industry knowledge.


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