Cloud Security Specialist

1 month ago


North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time
About the Role

We are seeking a skilled Cloud Security Specialist to join our team at Amazon Web Services Australia Pty Ltd.

Job Description

In this role, you will be responsible for providing expert-level support to customers on cloud security-related issues. You will work closely with our internal teams to resolve complex technical issues and provide feedback on how to improve our services.

Key Responsibilities
  • Solve customer cases through various contact channels, applying advanced troubleshooting techniques to provide tailored solutions.
  • Drive initiatives that improve support-related processes and enhance customer experience.
  • Collaborate with internal teams to develop new features and improve existing ones.
Requirements

To be successful in this role, you will need:

  • 1+ years of software development or 1+ years of technical support experience.
  • Experience troubleshooting and debugging technical systems.
  • Knowledge of Identity and Access Management concepts and technologies.
  • Familiarity with security monitoring and reporting technologies.
Preferred Qualifications

AWS Certified Solutions Architect (Associate or Professional) certification is desirable.

Benefits

As an AWS employee, you can expect:

  • A competitive salary range of AU$120,000 - AU$180,000 per annum.
  • A dynamic and inclusive work environment.
  • Ongoing training and career development opportunities.

At AWS, we value diversity and inclusion. We welcome applications from candidates who are passionate about working in a fast-paced, innovative environment.



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