Conflict Resolution Specialist

2 weeks ago


Burwood East, Victoria, Australia Country Fire Authority Full time
About this role

Are you a professional problem solver with a passion for resolving conflict and fostering positive relationships?

We are seeking a skilled Conflict Resolution Specialist to join our team at the Country Fire Authority.

Job Overview

This is an exciting opportunity to work in a complex services organisation where you will address sensitive complaints, foster early intervention and effective resolution.

Salary

The salary for this position ranges from $75,000 to $95,000 per annum, plus 11.5% superannuation.

Key Responsibilities
  • Develop solutions when assessing sensitive complaints, forming preliminary views and overseeing procedurally fair investigations.
  • Conduct thorough and transparent investigations, assuming the pivotal role of Case Manager.
  • Cultivate a safe and inclusive environment by collaborating with stakeholders, facilitating programs and tailoring People Plans.
Requirements
  • Demonstrated ability to quickly navigate organisational environments and work independently.
  • Excellent communication skills, comfortable delivering presentations, facilitating training and driving collaborative, innovative outcomes.
  • Proven ability to influence key stakeholders, even in the face of resistance.
Benefits
  • Meaningful Purpose: Your contribution truly makes a difference.
  • Work-Life Balance: Paid parental leave, generous leave provisions.
  • Growth Opportunities: Learning and development.
  • Flexibility: Hybrid work options with flexible work arrangements.
About Us

The Country Fire Authority values diversity, inclusion, and safety in the workplace. We strive to have a volunteer and paid workforce that reflects the community we serve.



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