Operational Improvement Specialist

1 week ago

Melbourne, Victoria, Australia beBeeImprovement Full time $90,000 - $120,000
Improve Operational Efficiency

About our business
We are a leading provider of trucks and buses, with over 500 employees and 8 main dealerships across Victoria. We sell our complete range of products and provide service and parts for them as the authorized dealer network.

Our company is a subsidiary of a family-owned group of companies and are proud to be a privately owned Australian based business, with over 90 years of operation and experience. We have over 2,000 staff nationally and continue to grow, promoting from within and working with some of the best in the industry.

Job Role:

We're not just looking for someone with Lean expertise. We need someone who understands how dealerships operate and can influence people to do things better every day. If you've worked in automotive retail, understand the rhythm of service and parts operations, and have the ability to guide people through change, this could be your next opportunity.

This role offers a unique chance to make a meaningful impact in shaping and sustaining a culture of continuous improvement across our network of dealerships. You will have the chance to shape how our dealerships operate, influence positive change, and directly impact customer experience without getting bogged down in theory or red tape.

Key Responsibilities:

  • Identify opportunities to improve safety, efficiency, quality, and customer satisfaction across our dealerships.
  • Lead cross-functional teams to design and roll out smarter ways of working.
  • Coach staff and leaders in continuous improvement practices - making sure improvements stick.
  • Embed practical tools like daily improvement meetings and 5S to create a sustainable culture.
  • Build strong relationships across the business so ideas and solutions flow freely.

Requirements:

- Have automotive retail experience - you get how dealerships work.
- Hands-on experience with improvement initiatives (Lean/Six Sigma training is nice, but influence and leadership are more important).
- Be personable, confident, and persuasive - able to coach at every level from the workshop floor to senior management.
- Hold strong process-thinking and problem-solving skills, with the ability to back up ideas with data.
- Have a customer focus and passion for driving better outcomes.

What We Offer:

  • Competitive salary package including a company car.
  • Access to on-site café and free gym usage.
  • Ongoing training and development to support your long-term career.
  • Be part of a well-established and dedicated team within a thriving business.
  • Opportunities to support community partnerships through our foundation.
  • Enjoy annual company events.

If you have the necessary skills and experience and want to become an important part of our successful team, then click

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