Senior Systems Support Specialist
1 week ago
DevelopmentWA is Western Australia's land development agency, working on industrial, commercial, and residential projects. Our diverse portfolio includes the development and management of iconic projects in various regions of our state.
We are committed to innovation and sustainability across all operations, including a plan to transition to net zero emissions by 2025. At DevelopmentWA, our vision is 'Shaping our State's Future', which we strive to achieve through our work.
Salary RangeThe estimated annual salary for this position is $99,741.
Job DescriptionThis role provides customer-centric support for applications managed by the System and Services team. The successful candidate will ensure key business systems meet the organisation's needs. Responsibilities include:
- Providing application administration and functional support to key business systems such as Clarity PPM, Oracle EBS, DocuSign, and Microsoft 365 applications.
- Developing and maintaining system and application configuration.
- Developing and maintaining processes and procedures.
- Delivering training and hosting information sessions.
The ideal candidate will have proven experience in ICT, focusing on applications support, administration, and training, with a strong understanding of Windows Operating systems, desktop software, and hardware. Strong analytical and problem-solving skills, excellent communication skills, and high-level computer literacy are also essential.
BenefitsThis position offers flexible working arrangements, an agile and progressive workplace culture built on core values, and opportunities for professional development and study assistance.
About YouTo be successful in this role, you will need to demonstrate:
- Demonstrated experience in development, delivery, and continuous improvement processes.
- Proven work experience in ICT, focusing on applications support, administration, and training.
- Strong analytical and problem-solving skills.
- Excellent communication skills.
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