ICT Service Delivery Manager
3 days ago
At the Department of Education, Western Australia, we are seeking an experienced ICT Service Delivery Manager to join our team. This is a permanent full-time position commencing as soon as possible.
This role plays a key part in ensuring our corporate systems and online services enable staff and schools to thrive in their unique contexts. The successful candidate will have extensive experience in delivering innovative ICT solutions along with responsive, high-quality ICT process management services.
The salary for this role is $95,000 - $115,000 per annum, plus 11.5% employer contributed superannuation increasing to 12% by July 2025. Flexible working arrangements are genuinely considered to enable a healthy work-life balance. Generous leave entitlements include annual, personal, long service, and parental leave. Professional development opportunities and study leave/assistance are also available.
In this vital position, you will:
- Support schools and corporate stakeholders by delivering innovative ICT solutions and responsive, high-quality ICT process management services.
- Play a key role in ensuring our corporate systems and online services enable staff and schools to thrive in their unique contexts.
- Work collaboratively with a team committed to ICT service innovation, enhancing the customer experience, and ensuring operational excellence.
This is an excellent opportunity to make a meaningful difference in the public education sector. You will be part of a supportive and innovative team that values growth, innovation, and collaboration. Enjoy a stable, full-time, permanent position with opportunities to shape the ICT landscape for all WA public schools.
-
ICT Service Delivery Specialist
4 weeks ago
Perth, Western Australia Department of Education, Western Australia Full timeWe are seeking a skilled ICT Service Delivery Specialist to join our team at the Department of Education, Western Australia. As a key member of our ICT Operations and Customer Service Directorate, you will play a vital role in delivering high-quality ICT services to our customers across schools, colleges, and central office.Key Responsibilities:Coordinate...
-
ICT Services Director
4 weeks ago
Perth, Western Australia VenuesWest Full timeMain Roads ICT Services Manager Job DescriptionWe are seeking a highly skilled and experienced ICT Services Manager to join our team at Main Roads.About the RoleThe ICT Services Manager will lead a talented team dedicated to delivering exceptional ICT services across the organisation.Key ResponsibilitiesLeverage your experience and expertise to develop and...
-
Customer Relationship Manager
1 month ago
Perth, Western Australia Department of Education, Western Australia Full timeJob SummaryThe Department of Education, Western Australia is seeking a Customer Relationship Manager to join our ICT Operations and Customer Service Directorate. As a key member of our team, you will be responsible for coordinating agreements for the provision and support of ICT services to various customer groups across schools, colleges, regions, and...
-
Service Delivery Manager
1 month ago
Perth, Western Australia Atos SE Full timeJob Title: Service Delivery ManagerAt Atos, we are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the effective delivery of Managed IT services to key enterprise customers.Key Responsibilities:Ensure the delivery of contracted services to agreed service levels.Develop,...
-
Service Delivery Manager
9 hours ago
Perth, Western Australia Green Light Full timeAbout the RoleWe are seeking an experienced Service Delivery Manager to lead our client's project, supporting their Technology department. This is a fantastic opportunity to join Green Light, one of Australia's most successful and fastest-growing IT services businesses.Job SummaryThe ideal candidate will have extensive experience in SIAM and/or ITIL...
-
ITSM Process Specialist
3 weeks ago
Perth, Western Australia RAC of WA Full timeAbout the RoleWe are seeking an ITSM Process Specialist to join our team at RAC WA. As an ITSM Process Specialist, you will play a critical role in ensuring the delivery of high-quality IT services to our members.Key ResponsibilitiesProcess Management: Manage ITSM process interactions, ensuring seamless integration with other ITSM processes such as...
-
Perth, Western Australia Department of Education, Western Australia Full timeAbout the RoleThe Department of Education, Western Australia seeks an experienced ICT Process Manager to join our team in East Perth.As a key member of our ICT Operations and Customer Service Directorate, you will play a vital role in delivering innovative ICT solutions and high-quality process management services to schools and corporate stakeholders.You...
-
Strategic ICT Project Lead
2 weeks ago
Perth, Western Australia Land Services Sa Full timeJob SummaryWe are seeking a Senior Project Manager to lead our critical ICT projects in Western Australia.About the RoleThe successful applicant will be directly responsible for the delivery of key ICT projects, managing all aspects of delivery including analysis, development, testing, release, and change management to approved budgets, schedule, quality,...
-
Senior ICT Systems Consultant
1 month ago
Perth, Western Australia Professional Search Group Full timeAbout Our ClientAt Professional Search Group, we partner with leading organizations to deliver advanced ICT services that drive digital transformation and legislative compliance.About the RoleWe are seeking a highly skilled Senior ICT Systems Consultant to join our team. As a key member of our team, you will play a pivotal role in maintaining and enhancing...
-
Program Scheduler
9 hours ago
Perth, Western Australia Green Light Full timeAbout the JobWe are seeking an experienced Program Scheduler to join our team at Green Light, supporting our government client on their critical ICT Infrastructure Program in Perth.The successful candidate will be responsible for managing and reporting service delivery in accordance with the PRINCE2 project management framework, maintaining program master...
-
Executive ICT Procurement Specialist
1 week ago
Perth, Western Australia Kirra Services Full timeJob DescriptionWe are seeking an experienced Executive ICT Procurement Specialist to join our team at Kirra Services.Company OverviewKirra Services is a Supply Nation Certified ICT Service Provider, specialising in Hardware and Software procurement for Government, Corporate, SME and Not-for-Profit Sectors. Our services include consulting, recruitment and...
-
ICT Systems Support Specialist
8 hours ago
Perth, Western Australia Programmed Full timeCompany OverviewPersolkelly is a leading recruitment provider in Australia, delivering top-notch temporary and permanent options for professional, ICT, government, and executive talent.About the RoleWe are seeking an experienced ICT systems support specialist to join our team. As a key member of our support team, you will be responsible for providing...
-
ICT Application Support Specialist
9 hours ago
Perth, Western Australia DevelopmentWA Full timeAt DevelopmentWA, we are seeking an experienced ICT Application Support Specialist to join our team. As a key member of our ICT and Digital Transformation team, you will provide customer-centric support for applications managed by the System and Services team.This role is responsible for ensuring the implementation and maintenance of key business systems...
-
Academic Casual ICT Position
2 weeks ago
Perth, Western Australia CQUniversity Full timeAbout this OpportunityThe School of Engineering and Technology at CQUniversity is seeking expressions of interest from qualified markers, tutors, and lecturers to support the delivery of Information and Communication Technology (ICT) courses.We are looking for individuals with well-developed interpersonal and communication skills, a postgraduate degree in...
-
ICT Support Specialist
1 month ago
Perth, Western Australia DevelopmentWA Full timeAbout the Role:The ICT Customer Support Officer role at DevelopmentWA involves providing exceptional customer-centric front-line support to staff and contractors across various locations.This role requires the ability to resolve or escalate incidents and service requests according to the agreed support model, while maintaining accurate records and providing...
-
ICT Support Specialist
1 month ago
Perth, Western Australia DevelopmentWA Full timeAbout the RoleWe are seeking a highly skilled ICT Customer Support Officer to join our team at DevelopmentWA. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our staff and contractors across various locations.The successful candidate will have a strong understanding of Windows...
-
Digital Transformation Project Manager
8 hours ago
Perth, Western Australia Flexhive Full timeWe are seeking an experienced Senior IT Project Manager to join our Digital Support team at Flexhive.Job Description:The ideal candidate will have a strong background in managing large and complex ICT projects, with significant experience leading teams and integrating user and technical input to achieve business outcomes.You will be responsible for defining...
-
Technical Service Operations Manager
2 weeks ago
Perth, Western Australia RAC of WA Full timeAbout the RoleAs a Technical Service Operations Manager at RAC WA, you will be responsible for overseeing the technical service delivery processes to ensure seamless interactions between ITSM disciplines. Your key objective will be to manage and improve these processes to meet agreed business outcomes, SLAs, and ICT problem management goals.
-
Strategic ICT Consultant
1 month ago
Perth, Western Australia Department of Education, Western Australia Full timeJob SummaryThis is a permanent full-time position commencing ASAP. The role involves delivering ICT services that support the Department's educational outcomes by developing initiatives and technical support strategies to ensure all 800-plus Western Australian public schools can be individual, distinctive and responsive to their local communities, while...
-
Experienced ICT Project Lead
2 weeks ago
Perth, Western Australia a&co Recruitment Partners Full timeWe are seeking an accomplished Senior Project Manager to spearhead the delivery of high-impact projects within our organization.The ideal candidate will possess a proven track record in leading complex projects, with expertise in project scope development, risk management, and change management.Key responsibilities include:Leading diverse project teams,...