ICT Service Delivery Manager

3 days ago


Perth, Western Australia Department of Education, Western Australia Full time

At the Department of Education, Western Australia, we are seeking an experienced ICT Service Delivery Manager to join our team. This is a permanent full-time position commencing as soon as possible.

This role plays a key part in ensuring our corporate systems and online services enable staff and schools to thrive in their unique contexts. The successful candidate will have extensive experience in delivering innovative ICT solutions along with responsive, high-quality ICT process management services.

The salary for this role is $95,000 - $115,000 per annum, plus 11.5% employer contributed superannuation increasing to 12% by July 2025. Flexible working arrangements are genuinely considered to enable a healthy work-life balance. Generous leave entitlements include annual, personal, long service, and parental leave. Professional development opportunities and study leave/assistance are also available.

In this vital position, you will:

  • Support schools and corporate stakeholders by delivering innovative ICT solutions and responsive, high-quality ICT process management services.
  • Play a key role in ensuring our corporate systems and online services enable staff and schools to thrive in their unique contexts.
  • Work collaboratively with a team committed to ICT service innovation, enhancing the customer experience, and ensuring operational excellence.

This is an excellent opportunity to make a meaningful difference in the public education sector. You will be part of a supportive and innovative team that values growth, innovation, and collaboration. Enjoy a stable, full-time, permanent position with opportunities to shape the ICT landscape for all WA public schools.



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