Customer Experience Lead
4 days ago
We are seeking a Customer Experience Lead to join our team at WorkCover Queensland. As a key member of our leadership team, you will be responsible for leading and managing the New Claims team to ensure that performance indicators and objectives are achieved.
The successful candidate will have proven experience in leading teams and delivering quality results. You will be required to provide coaching, mentoring, and guidance to team members, as well as develop and implement strategies for work practice improvements.
If you are a motivated and experienced leader who is passionate about delivering excellent customer experiences, we encourage you to apply for this exciting opportunity.
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Customer Experience Lead
3 days ago
Brisbane, Queensland, Australia Ritchie Bros. Full timeA successful Customer Experience Lead at Ritchie Bros. will be responsible for managing the human resources necessary for sale day operations.This includes acting as a conduit of information between all levels of the organization and ensuring auction administrative objectives are achieved.Main ResponsibilitiesAct as a point of contact for customersProvide...
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Customer Experience Lead
9 hours ago
Brisbane, Queensland, Australia Ritchie Bros. Full timeAbout Ritchie Bros.We are a leading global auctioneer of heavy equipment and vehicles, with a presence in over 15 countries. Our company has been serving the industry for decades, providing a platform for buyers and sellers to connect and conduct transactions.Job OverviewThe Customer Service Manager plays a critical role in ensuring the success of our...
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Distribution and Customer Experience Lead
16 hours ago
Brisbane, Queensland, Australia Barclay Recruitment Full timeThis is an exciting opportunity for a skilled Distribution and Customer Service professional to join our team as a Distribution and Customer Experience Lead. In this role, you will be responsible for leading our logistics and customer service operations, ensuring excellent customer experiences, and driving business growth.About the RoleLead the logistics and...
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Customer Experience Lead
3 days ago
Brisbane, Queensland, Australia Country Road Group Full timeAs an Assistant Store Manager, you will play a crucial role in delivering exceptional customer experiences and exceeding business objectives. With a strong focus on teamwork and collaboration, you will inspire and empower your team to achieve great results.RequirementsA passion for the retail industry and exceptional customer service skillsAbility to build...
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Customer Experience Strategist
3 days ago
Brisbane, Queensland, Australia Europ Assistance Full timeAbout Europ Assistance AustraliaWe are a global insurance and assistance provider with over 60 years of experience. Our mission is to make customers' lives easier by providing relief during stressful situations.The Head of Customer Experience and Innovation is a senior leadership position responsible for shaping and leading our Australian and New Zealand...
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Customer Experience Director
3 days ago
Brisbane, Queensland, Australia Starbucks Australia Full timeAt Starbucks Australia, we are seeking a Customer Experience Director to join our team. As a key member of our leadership group, you will be responsible for creating a positive customer experience across all our stores, developing high-performing teams, and driving business growth.Key Responsibilities:Create a positive customer experience: delight and uplift...
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Customer Experience Director
5 days ago
Brisbane, Queensland, Australia LifeFlight Australia Limited Full timeFitness Cartel Australia is seeking a Hospitality Lead to join our team. As a key member of our management team, you will be responsible for leading the Cartel Concierge and Kids Cartel teams to deliver exceptional service experiences to our members. Your primary responsibility will be to energise the team and drive performance across key areas such as...
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Sales and Customer Experience Lead
3 days ago
Brisbane, Queensland, Australia Lorna Jane Pty Full timeWhat We OfferWe offer a range of benefits that support your physical and mental well-being, including:A complimentary LJ Lotus Tee and Amy Tight combo upon joining the team.A roster that supports work/life balance.A generous discount on the latest Lorna Jane collections.A rewarding incentive scheme for achieving sales targets.A referral program that rewards...
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Customer Experience Manager
3 days ago
Brisbane, Queensland, Australia Australian Venue Co. Full timeAbout This RoleWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at Australian Venue Co. As a key member of our customer experience team, you will be responsible for delivering exceptional customer experiences through the development and implementation of customer-facing strategies.Key ResponsibilitiesDevelop and...
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Customer Experience Advocate
7 days ago
Brisbane, Queensland, Australia Moody's Investors Service Full timeAbout the JobWe are looking for a highly skilled Customer Experience Advocate to join our Client Services team.In this role, you will be responsible for providing top-tier support for Moody's industry-leading products, ensuring each client interaction is courteous, professional, accurate, and timely.You will work closely with clients to understand their...
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Customer Experience Consultant
3 days ago
Brisbane, Queensland, Australia ANZ Full timeAbout Our CompanyANZ is a leading provider of financial services, committed to delivering exceptional customer experiences and driving growth through innovation. We believe in fostering a culture of collaboration, inclusivity, and continuous improvement.About the RoleWe're seeking a highly skilled Banking Consultant to join our team in Brisbane. As a key...
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Customer Experience Director
3 days ago
Brisbane, Queensland, Australia u&u. Recruitment Partners Full timeAbout the OpportunityThe Customer Experience Director role involves leading a team of professionals in Claims Management. You will be responsible for creating a team culture that allows people to grow and develop, and providing constructive feedback and guidance in a positive manner.You will also be responsible for promoting industry alignment and the focus...
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Customer Experience Manager
3 days ago
Brisbane, Queensland, Australia IWG plc Full timeRole OverviewAs a Community Sales Manager at IWG plc, you'll nurture and support customers and centre teams at a Centre level. You'll oversee daily operations, contributing to growth and success by helping customers use flexible working to enhance their productivity.You'll be responsible for:Building effective relationships with new and existing...
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Customer Experience Representative
7 days ago
Brisbane, Queensland, Australia Express, Inc. Full timeAbout UsExpress, Inc. is a leading apparel brand dedicated to creating confidence and inspiring self-expression. Our mission is to deliver modern, confident, and effortless style to our customers through our unique blend of fashion, quality, and value.We operate over 400 retail stores across the United States and Puerto Rico, as well as an e-commerce...
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Customer Experience Professional
3 days ago
Brisbane, Queensland, Australia Cover-More Group Full timeWe're seeking a skilled and experienced customer service professional to join our team. As a key member of our operations support team, you will be responsible for providing exceptional customer experiences and resolving issues efficiently.You will have the opportunity to work in a fast-paced environment, handling high volumes of customer inquiries. If you...
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Customer Experience Strategist
4 days ago
Brisbane, Queensland, Australia Datacom Full timeDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.The Senior Solution Advisor role is responsible for designing and proposing operational solutions for customers to solve their service experience objectives.This includes...
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Customer Experience Manager
1 day ago
Brisbane, Queensland, Australia Australia and New Zealand Banking Group Limited Full timeCompany OverviewSuncorp Bank is a proud part of the ANZ Group, a leading financial institution in Australia and New Zealand. We have a rich history of supporting the financial wellbeing of our customers, with a strong focus on digital empowerment and customer satisfaction.We believe in creating a workplace where people from all backgrounds can thrive. Our...
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Customer Experience Manager
4 days ago
Brisbane, Queensland, Australia Inter IKEA Systems B.V. Full timeAbout the OpportunityJoin us as a Deputy Fulfilment Manager and contribute to the success of our Customer Fulfilment part of the Unit commercial agenda. In this key role, you will collaborate with the Commercial team and Unit Management teams across IKEA Logan and IKEA North Lakes to secure operational excellence within our fulfilment operations.Key...
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Head of Customer Experience and Innovation
3 days ago
Brisbane, Queensland, Australia Europ Assistance Full timeHead of Customer Experience and InnovationAbout The CompanyEurop Assistance Australia is part of a global insurance and assistance provider, with over 60 years of experience in helping millions of people worldwide. Our mission is to make customers' lives easier by providing relief during stressful situations and ensuring convenience and safety in their...
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Experience Lead
6 days ago
Brisbane, Queensland, Australia StudentUniverse Full timeExperience Lead - South BankAbout the Role:We are seeking an experienced Experience Lead to join our team in South Bank. As a key member of our customer experience team, you will be responsible for designing and delivering exceptional customer experiences that drive loyalty and retention.About You:To succeed in this role, you will need a strong background in...