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Customer Experience Director
2 weeks ago
The Customer Experience Director role involves leading a team of professionals in Claims Management. You will be responsible for creating a team culture that allows people to grow and develop, and providing constructive feedback and guidance in a positive manner.
You will also be responsible for promoting industry alignment and the focus on early rehabilitation and return to work, and using effective interpersonal skills to devise strategies for building and maintaining strong and effective relationships with customers, service providers and other stakeholders.