Current jobs related to Customer Experience Director - Brisbane, Queensland - u&u. Recruitment Partners


  • Brisbane, Queensland, Australia Simpro Software Full time

    We are seeking a highly skilled Director of Customer Experience to join our team at Simpro Software. This role is responsible for leading and coaching a high-performing team of Customer Success Managers (CSMs) to drive customer experience and retention.The ideal candidate will have a strong background in customer success, with experience in managing and...


  • Brisbane, Queensland, Australia Oscar Wylee Pty Full time

    About the TeamOscar Wylee Pty is a growing global network of optometry service providers, dedicated to delivering exceptional patient care and affordable eyewear solutions. As a Customer Experience Director, you will lead our retail team in creating an outstanding customer experience that drives loyalty and retention.Your key responsibilities will include...


  • Brisbane, Queensland, Australia Cognizant Full time

    Cognizant is committed to delivering exceptional customer experiences through our Customer Experience Director. This role is responsible for leading the service desk team, developing and implementing strategies to improve customer satisfaction, and ensuring that our users receive timely and accurate support.Key QualificationsTechnical Proficiency: Strong...


  • Brisbane, Queensland, Australia Foot Locker, Inc. Full time

    About the RoleThe Customer Experience Director is responsible for leading and directing the customer experience strategy for a Foot Locker store. This includes developing and implementing plans to drive key performance indicators and maximizing profitability.Key ResponsibilitiesSome of the key responsibilities of this role include:Developing and implementing...


  • Brisbane, Queensland, Australia StudentUniverse Full time

    Join us as a Customer Experience Director and take on the challenge of developing strategies to increase customer satisfaction. With a focus on delivering exceptional customer service, you will oversee customer enquiries related to our program via various channels, including phone, web, email, live chat, and social media. Your expertise in reactive and...


  • Brisbane, Queensland, Australia Fitness & Lifestyle Group Full time

    About the RoleFitness & Lifestyle Group is seeking an experienced Customer Experience Director to join our team. As a key member of our club management team, you will be responsible for delivering exceptional customer experiences and driving membership growth.The successful candidate will have a proven track record in customer service, sales, and leadership....


  • Brisbane, Queensland, Australia Fourlane, Inc. Full time

    Customer Experience ExpertWe are seeking a customer experience expert to join our team in Brisbane DFO, QLD. As a Tarocash customer experience expert, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.About Us:Tarocash is a leading menswear retailer in Australia and New Zealand, dedicated...


  • Brisbane, Queensland, Australia Coles Full time

    Do you have what it takes to deliver exceptional customer experiences and drive business growth? As an Online Duty Manager, you will be responsible for leading our Coles Online Department, overseeing daily operations, and ensuring seamless customer experiences.About the roleOur Coles Online Department is committed to providing an exceptional shopping...


  • Brisbane, Queensland, Australia Craveable Brands Ltd. Full time

    As a Restaurant Manager, you will be responsible for managing all aspects of restaurant operations, including food preparation, service and cleanliness, to ensure high-quality customer experiences.You will lead teams to deliver exceptional customer experiences, drive sales growth and improve profitability, and maintain high brand standards, customer promises...


  • Brisbane, Queensland, Australia Country Road Full time

    Company OverviewWitchery is an Australian fashion brand delivering high-quality fashion pieces. We empower women to express themselves through our collections. Our team is passionate about delivering exceptional customer experiences and driving business success.Job SummaryWe are seeking an Assistant Store Manager to join our team. As a key member of our...


  • Brisbane, Queensland, Australia Sedgwick Full time

    This role offers the opportunity to lead a team of professionals in managing claims entrusted by clients to Sedgwick.You will be responsible for ensuring that colleagues understand the criticality of outcome-focused customer experience and provide coaching consistent with outcomes and not outputs.Your AccountabilitiesManage customer complaints received,...


  • Brisbane, Queensland, Australia Country Road Group Full time

    The successful candidate will be responsible for building a high-performing team that delivers exceptional customer experiences and drives business results.About Our CultureWe value diversity and inclusion, and strive to create a workplace culture that supports and celebrates individual differences.We believe that every employee has the potential to make a...


  • Brisbane, Queensland, Australia Strandbags Group Pty Ltd Full time

    Our Ideal CandidateWe're looking for a leader with proven experience in retail management who is passionate about coaching, developing, and motivating teams. A results-driven individual who can balance both the art and science of retail, creating unforgettable customer experiences.


  • Brisbane, Queensland, Australia Rockwear Full time

    A Career at TarocashWant to be part of a dynamic team that prioritizes customer satisfaction and loyalty? Look no further than Tarocash! We are a forward-thinking, customer-focused menswear retailer delivering high-quality fashion solutions for the everyday modern man.We pride ourselves on embracing our team's growth and celebrating their wins. With 35 years...


  • Brisbane, Queensland, Australia Dusk Full time

    Role Overview:We are seeking a highly motivated and experienced Store Manager to join our Dusk team. As a key member of our management team, you will be responsible for leading a team of passionate Customer Assistants and Assistant Store Managers, driving sales growth, and delivering exceptional customer service.Key Accountabilities:Lead a team of Customer...


  • Brisbane, Queensland, Australia Fitness & Lifestyle Group Full time

    Join Fitness & Lifestyle Group as a Membership Manager and become part of a dynamic team that inspires people to achieve great things through health, well-being, and community.About the Job:The Membership Manager (MM) plays a critical role in driving membership growth and delivering exceptional customer experiences across our premium clubs. The MM will lead...


  • Brisbane, Queensland, Australia FIRST CONTACT Full time

    Delivering Exceptional Customer ExperiencesWe are seeking a Building Community Director to join our team at Heritage Lanes, leading our efforts in delivering exceptional concierge services. You will be responsible for overseeing the day-to-day operation and maintenance of customer service standards.About the Role:You will develop and maintain relationships...


  • Brisbane, Queensland, Australia Sofitel Mumbai BKC Full time

    Sofitel Mumbai BKC is seeking a skilled Food Service Director to lead our in-room dining experience.Food Service Director - In Room ExperienceDevelop and execute a comprehensive food service strategy that meets the needs of our guests and drives business results.Lead a team of food and beverage service staff to deliver exceptional service and high-quality...


  • Brisbane, Queensland, Australia Fitness & Lifestyle Group Full time

    Key ResponsibilitiesThe Membership Manager will be accountable for:Developing and implementing sales plans to achieve monthly sales targetsMentoring and guiding the MSC team to deliver exceptional customer service and supportContributing to the creation of a dynamic front desk operations framework that fosters member engagementThis role requires a strong...


  • Brisbane, Queensland, Australia Space NK Limited Full time

    Job SummaryWe are looking for a highly skilled and motivated individual to join our retail team as an Assistant Manager.Main ResponsibilitiesSupport the Store Manager to achieve sales targets and develop a high-performing team.Deliver product training to ensure staff provide unbiased customer advice.Drive sales growth by exceeding targets and acquisition...

Customer Experience Director

2 weeks ago


Brisbane, Queensland, Australia u&u. Recruitment Partners Full time
About the Opportunity

The Customer Experience Director role involves leading a team of professionals in Claims Management. You will be responsible for creating a team culture that allows people to grow and develop, and providing constructive feedback and guidance in a positive manner.

You will also be responsible for promoting industry alignment and the focus on early rehabilitation and return to work, and using effective interpersonal skills to devise strategies for building and maintaining strong and effective relationships with customers, service providers and other stakeholders.