Customer Experience Director

We are seeking a highly skilled Director of Customer Experience to join our team at Simpro Software. This role is responsible for leading and coaching a high-performing team of Customer Success Managers (CSMs) to drive customer experience and retention.The ideal candidate will have a strong background in customer success, with experience in managing and...

About the TeamOscar Wylee Pty is a growing global network of optometry service providers, dedicated to delivering exceptional patient care and affordable eyewear solutions. As a Customer Experience Director, you will lead our retail team in creating an outstanding customer experience that drives loyalty and retention.Your key responsibilities will include...

Cognizant is committed to delivering exceptional customer experiences through our Customer Experience Director. This role is responsible for leading the service desk team, developing and implementing strategies to improve customer satisfaction, and ensuring that our users receive timely and accurate support.Key QualificationsTechnical Proficiency: Strong...

About the RoleThe Customer Experience Director is responsible for leading and directing the customer experience strategy for a Foot Locker store. This includes developing and implementing plans to drive key performance indicators and maximizing profitability.Key ResponsibilitiesSome of the key responsibilities of this role include:Developing and implementing...

Join us as a Customer Experience Director and take on the challenge of developing strategies to increase customer satisfaction. With a focus on delivering exceptional customer service, you will oversee customer enquiries related to our program via various channels, including phone, web, email, live chat, and social media. Your expertise in reactive and...

About the RoleFitness & Lifestyle Group is seeking an experienced Customer Experience Director to join our team. As a key member of our club management team, you will be responsible for delivering exceptional customer experiences and driving membership growth.The successful candidate will have a proven track record in customer service, sales, and leadership....

Job DescriptionWe are seeking an experienced Customer Operations Director to lead our customer service and operations teams. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences and drive business growth.

Customer Experience ExpertWe are seeking a customer experience expert to join our team in Brisbane DFO, QLD. As a Tarocash customer experience expert, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.About Us:Tarocash is a leading menswear retailer in Australia and New Zealand, dedicated...

Company OverviewWitchery is an Australian fashion brand delivering high-quality fashion pieces. We empower women to express themselves through our collections. Our team is passionate about delivering exceptional customer experiences and driving business success.Job SummaryWe are seeking an Assistant Store Manager to join our team. As a key member of our...

The successful candidate will be responsible for building a high-performing team that delivers exceptional customer experiences and drives business results.About Our CultureWe value diversity and inclusion, and strive to create a workplace culture that supports and celebrates individual differences.We believe that every employee has the potential to make a...

Our Ideal CandidateWe're looking for a leader with proven experience in retail management who is passionate about coaching, developing, and motivating teams. A results-driven individual who can balance both the art and science of retail, creating unforgettable customer experiences.

A Career at TarocashWant to be part of a dynamic team that prioritizes customer satisfaction and loyalty? Look no further than Tarocash! We are a forward-thinking, customer-focused menswear retailer delivering high-quality fashion solutions for the everyday modern man.We pride ourselves on embracing our team's growth and celebrating their wins. With 35 years...

Role Overview:We are seeking a highly motivated and experienced Store Manager to join our Dusk team. As a key member of our management team, you will be responsible for leading a team of passionate Customer Assistants and Assistant Store Managers, driving sales growth, and delivering exceptional customer service.Key Accountabilities:Lead a team of Customer...

Join Fitness & Lifestyle Group as a Membership Manager and become part of a dynamic team that inspires people to achieve great things through health, well-being, and community.About the Job:The Membership Manager (MM) plays a critical role in driving membership growth and delivering exceptional customer experiences across our premium clubs. The MM will lead...

Delivering Exceptional Customer ExperiencesWe are seeking a Building Community Director to join our team at Heritage Lanes, leading our efforts in delivering exceptional concierge services. You will be responsible for overseeing the day-to-day operation and maintenance of customer service standards.About the Role:You will develop and maintain relationships...

Sofitel Mumbai BKC is seeking a skilled Food Service Director to lead our in-room dining experience.Food Service Director - In Room ExperienceDevelop and execute a comprehensive food service strategy that meets the needs of our guests and drives business results.Lead a team of food and beverage service staff to deliver exceptional service and high-quality...

Key ResponsibilitiesThe Membership Manager will be accountable for:Developing and implementing sales plans to achieve monthly sales targetsMentoring and guiding the MSC team to deliver exceptional customer service and supportContributing to the creation of a dynamic front desk operations framework that fosters member engagementThis role requires a strong...

About Our CompanyAt Queensland Rail, we are committed to building inclusive and respectful workplaces for all our people, strengthened by our diversity.This role presents an exceptional opportunity to lead and drive customer-focused operational excellence in delivering world-class rail services for our customers.Your Key ResponsibilitiesLeading and managing...

Head of Customer Experience and InnovationAbout The CompanyEurop Assistance Australia is part of a global insurance and assistance provider, with over 60 years of experience in helping millions of people worldwide. Our mission is to make customers' lives easier by providing relief during stressful situations and ensuring convenience and safety in their...

About UsWe're more than just a furniture and homewares retailer - we're a partner in helping customers build homes they'll love.Our team is passionate about creating a workplace where we support each other, embrace change, and most importantly, have fun.What We're Looking ForA leadership-focused individual who can bring out the best in their team.An...