Claims Director

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $180,000 - $220,000

We are seeking a Claims Leadership professional to serve as the primary point of contact for technical issues within the team, providing expert guidance and support.

Key Responsibilities:

  • Serve as the primary point of contact for technical issues within the team, providing expert guidance and support.
  • Train and mentor new team members, ensuring they receive a comprehensive introduction to claims management processes.
  • Manage moderate to high complexity claims, liaising with clients, insurers, and external providers to ensure effective resolution.
  • Drive contract negotiations and manage client relationships, addressing service issues and preparing routine and ad hoc reports.

Requirements:

  • Professional accreditation as a Tier 1 or Senior Associate member of ANZIIF.
  • A Diploma in Financial Services or a Bachelor's degree, with ongoing studies towards a Graduate Diploma in Financial Services.
  • Strong client service orientation with the ability to develop and sustain productive client relationships.
  • Excellent communication skills, both written and verbal, with the ability to adapt messages for various audiences.

Desirable Skills:

  • Experience in training and developing others, with a focus on building team capabilities and succession planning.
  • Strong analytical skills with the ability to interpret claims history data and provide actionable insights.
  • A track record of driving results and maintaining high standards of quality in work performance.
  • Familiarity with industry changes and a network that supports new business opportunities.

This role can be based anywhere in Australia and involves working at least three days a week in the office.

What We Offer
  • A collaborative and dynamic work environment.
  • The opportunity to work with a global leader in risk, strategy, and people.
  • Ongoing learning and development opportunities.

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