Claims Management Director

4 days ago


Sydney, New South Wales, Australia beBeeLeader Full time $108,480 - $152,640
Job Overview

The Claims Team Lead will be responsible for leading a team of experienced technical claims specialists to deliver best practice claims management and exceptional customer service.

Main Responsibilities:
  • Provide ongoing coaching, support, and development to enhance individual and team performance.
  • Oversee key performance indicators and workflow to ensure efficient claims processing while collaborating with specialist functions to achieve high-quality outcomes.
  • Champion the company's values proposition, foster engagement, and uphold organizational culture.
  • Partner with quality assurance to address training needs across technical, systems, product, and soft skills.
Key Requirements:
  • Proven leadership excellence with a track record of empowering high-performing teams.
  • Extensive expertise in general insurance commercial/property claims with a deep understanding of industry best practices and regulatory frameworks.
  • A compelling communicator adept at engaging and influencing stakeholders across all levels of the organization.
  • A visionary leader who inspires, motivates, and fosters a collaborative and thriving team culture.
  • Curious, strategic, and solutions-driven constantly seeking opportunities for innovation, efficiency, and continuous improvement.


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