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Customer Experience Specialist

1 month ago

Cairns City, Queensland, Australia 4WD SUPACENTRE Full time
Customer Experience Specialist - Cairns

At 4WD Supacentre, we're seeking a highly skilled Customer Experience Specialist to join our Cairns team. As a key member of our sales floor team, you'll be responsible for delivering exceptional customer service and driving sales through effective communication and product knowledge.

Key Responsibilities:

  • Provide personalized customer service and support to customers
  • Upsell and cross-sell products to customers
  • Manage click and collect orders and ensure timely delivery
  • Support warehouse operations and maintain a clean and organized work environment
  • Comply with company policies and procedures

Requirements:

  • Proven experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of 12v systems and outdoor recreation products

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment