Operational Excellence Manager

2 days ago

Brisbane, Queensland, Australia beBeeOperational Full time $100,000 - $120,000
Job Title: Operational Excellence ManagerJoin a dynamic team of hospitality professionals as an Operational Excellence Manager. As a key member of our operations team, you will be responsible for driving efficiency and excellence across our Food and Beverage outlets.Key Responsibilities:
  • Operational Leadership: Oversee the day-to-day operations of 3 Food and Beverage outlets, ensuring seamless service delivery and exceptional customer experiences.
  • Team Development: Recruit, train, and develop a customer-centric staff, fostering a culture of operational excellence and teamwork.
  • Cost Control: Optimize rosters and payroll to meet service expectations and budget targets, while enhancing profitability through vigilant cost control measures.
  • Culture Enhancement: Lead with passion and cultivate a culture of operational excellence, inspiring your teams to strive for greatness.

We are seeking an experienced operational leader who possesses excellent leadership skills, a strong understanding of restaurant operations, and the ability to drive results-oriented initiatives.

Requirements:

  • Minimum of 3 years' experience in a comparable operational management role within the Food and Beverage industry.
  • Previous experience in both fine dining and elevated casual restaurants.
  • Cocktail experience highly regarded but not essential.
  • Proven track record in navigating high-paced, high-volume F&B teams.
  • Demonstrated ability to lead and manage a substantial operational team (50+).
  • Proficient in rostering, ordering, and implementing stock control based on business demands.
  • Strong administrative skills with a knack for financial analysis.
  • Self-motivated with exceptional organizational skills.
  • Knowledgeable about Point of Sale systems.
  • Adept at building and maintaining strong relationships, while driving employee engagement and development.
  • Exemplary personal presentation and a commitment to professionalism.
  • Outstanding customer service skills.
  • Enthusiastic, friendly demeanor with a goal-oriented mindset.
  • Ability to thrive in high-pressure situations and adapt swiftly to operational demands.

About the Role:

This is a fantastic opportunity to join a dynamic team and contribute to the success of our Food and Beverage outlets. If you are a motivated and results-driven individual with a passion for hospitality, we encourage you to apply for this exciting role.

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