Operational Excellence Manager

2 days ago

Brisbane, Queensland, Australia beBeeOperational Full time $115,000 - $142,000
**Job Title:** Operational Excellence Manager

**About the Role:**
We are seeking a highly skilled Operational Excellence Manager to join our Advanced Operational Resilience team. As an experienced Intervention Planning Leader, you will be responsible for ensuring optimal function and staff performance to manage safety and service risks for network activities.

**Key Responsibilities:**
- Motivate the team and set clear performance expectations.
- Cultivate a culture of learning and continuous improvement.
- Leverage and expand knowledge to enhance performance.
- Manage processes for timely, quality inputs and outputs.
- Expand the use of systems, technology, and automation.
- Continuously improve knowledge, processes, and technology.
- Coach, train, and develop team members.

**Success Metrics:**
- The effectiveness of processes in meeting performance targets.
- The impact of continuous improvement initiatives for team and process performance.
- The maturation of knowledge, process, and systems (business capability) use to perform.
- The development, engagement, and empowerment of team members in the workplace.

**Requirements:**
- Education: Relevant degree in engineering.
- Preferred Skills: Experience or qualifications Lean Six Sigma, production management or water & sewer network engineering in an operation environment (at least one required).
- Experience: Proven track record in team/functional continuous improvement.
- Technical Understanding: Ability to understand the technical aspects of operating a water utility and associated regulatory obligations.
- Communication: Strong interpersonal and written communication skills with the ability to translate technical topics into corporate terms to effectively communicate opportunities and risks.
- Adaptability: Capacity to manage and shift priorities to support changing business needs.
- Data Proficiency: Knowledge and experience with data analysis, visualization, and science tools.
- Client Relationships: Proven ability to build strong client and customer relationships.
- Leadership: Passion for leadership with experience in coaching and mentoring team members.
- Culture Building: Ability to foster a transparent, accountable, and high-performance culture in line with organisational values.

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