Current jobs related to Technical Customer Success Manager - Brisbane, Queensland - ESentire

  • Customer Success Manager

    3 weeks ago

    Brisbane, Queensland, Australia Atomi Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Atomi. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences, driving adoption and ongoing use of our EdTech solutions, and representing Atomi with external thought leadership.Key ResponsibilitiesDeliver...

  • Customer Success Manager

    4 weeks ago

    Brisbane, Queensland, Australia Atomi Full time

    About AtomiAtomi is a leading EdTech company that aims to revolutionize the way we teach and learn. Our mission is to empower educators and students by providing innovative solutions that make complex concepts simple and accessible.Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of...

  • Customer Success Manager

    3 weeks ago

    Brisbane, Queensland, Australia MiX Telematics Full time

    Drive Business Growth as a Customer Success ManagerAt MiX Telematics, we're seeking a highly motivated and results-driven Customer Success Manager to join our team. As a key member of our sales team, you will be responsible for driving business growth by building and maintaining strong relationships with our clients.Key Responsibilities:Develop and execute...

  • Customer Success Manager

    1 month ago

    Brisbane, Queensland, Australia Atomi Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Atomi. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences, driving adoption and ongoing use of our education technology solutions, and representing Atomi with external thought leadership.Key...

  • Customer Success Advocate

    2 months ago

    Brisbane, Queensland, Australia McLean Care Full time

    {"title": "Customer Success Coordinator", "description": "About the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at McLean Care. As a key member of our team, you will be responsible for ensuring our clients achieve their goals in using our innovative digital healthcare service.You will build strong relationships with our...

  • Customer Success Manager

    3 weeks ago

    Brisbane, Queensland, Australia Intrax Full time

    Customer Success ManagerThe Intrax Housing Division has built its success by inspiring volume builders to confidently build more innovative and affordable homes for Australian families. We have the unique opportunity to join our growing Housing team on a full-time permanent basis within our Queensland division as a Customer Success Manager, reporting to our...

  • Customer Success Manager

    1 month ago

    Brisbane, Queensland, Australia Intrax Full time

    Customer Success ManagerThe Intrax Housing Division has built its success by inspiring volume builders to confidently build more innovative and affordable homes for Australian families. We have the unique opportunity to join our growing Housing team on a full-time permanent basis within our Queensland division as a Customer Success Manager, reporting to our...

  • Customer Success Manager

    1 month ago

    Brisbane, Queensland, Australia Education Perfect Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team in Brisbane Metro. As a key member of our customer success team, you will be responsible for driving product adoption and usage among purchasing schools, managing relationships, and ensuring our clients maximise the value of their subscriptions.Key ResponsibilitiesDrive...

  • Customer Success Advocate

    3 weeks ago

    Brisbane, Queensland, Australia McLean Care Full time

    About the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at McLean Care. As a key member of our virtual clinic, you will play a critical role in ensuring our clients achieve their goals in using our innovative digital healthcare service.Your primary responsibility will be to build strong relationships with our clients,...

  • Customer Success Manager

    2 weeks ago

    Brisbane, Queensland, Australia Intrax Full time

    Key ResponsibilitiesAs a Customer Success Manager at Intrax, you will be responsible for managing and nurturing relationships with volume housing builders, ensuring their financial accounts are handled with the utmost professionalism and accuracy.Develop strong relationships with clients to understand and meet their financial needs.Prepare regular reports on...

  • Customer Success Advocate

    1 month ago

    Brisbane, Queensland, Australia McLean Care Full time

    About the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at McLean Care. As a key member of our virtual clinic, you will play a critical role in ensuring our clients achieve their goals in using our innovative digital healthcare service.Your primary responsibility will be to build strong relationships with our clients,...

  • Customer Success Advocate

    2 weeks ago

    Brisbane, Queensland, Australia McLean Care Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Success Coordinator to join our team at McLean Care. As a key member of our team, you will play a critical role in ensuring that our clients achieve their goals in using our innovative digital healthcare service.As a Customer Success Coordinator, you will be responsible for building strong...

  • Customer Success Advocate

    1 month ago

    Brisbane, Queensland, Australia McLean Care Full time

    About the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at McLean Care. As a key member of our team, you will play a critical role in ensuring our clients achieve their goals in using our innovative digital healthcare service.Your primary responsibility will be to build strong relationships with our clients, provide...

  • Customer Success Advocate

    2 months ago

    Brisbane, Queensland, Australia McLean Care Full time

    About the RoleWe are seeking a highly skilled Customer Success Advocate to join our team at McLean Care. As a key member of our organization, you will play a critical role in ensuring our clients achieve their goals in using our innovative digital healthcare service.Key Responsibilities:Build strong relationships with clients to understand their business...

  • Customer Success Advocate

    2 months ago

    Brisbane, Queensland, Australia McLean Care Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Success Advocate to join our team at McLean Care. As a key member of our organization, you will play a critical role in ensuring our clients achieve their goals in using our innovative digital healthcare service.Key Responsibilities:Build and maintain strong relationships with clients to...

  • Customer Success Manager

    1 month ago

    Brisbane, Queensland, Australia Intrax Full time

    About the RoleWe are seeking a dedicated and experienced Customer Success Manager to join our Housing Division team. As a key member of our team, you will be responsible for managing and nurturing our relationships with volume housing builders, ensuring their financial accounts are handled with the utmost professionalism and accuracy.Key...

  • Customer Success Advocate

    2 weeks ago

    Brisbane, Queensland, Australia McLean Care Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Success Coordinator to join our team at McLean Care. As a key member of our team, you will play a critical role in ensuring our clients achieve their goals in using our innovative digital healthcare service, iAgeHealth.As a Customer Success Coordinator, you will be responsible for building...

  • Customer Success Professional

    1 week ago

    Brisbane, Queensland, Australia Aphex Full time

    About AphexAphex is a construction technology company that aims to improve the planning and communication of construction projects. We believe that the current tools used by construction teams are outdated and inefficient.Our mission is to make it easier for construction teams to get on the same page with a live, multiplayer planning platform. We provide...

  • Customer Success Professional

    5 days ago

    Brisbane, Queensland, Australia Aphex Full time

    About AphexAphex is a construction technology company that aims to improve the planning and communication process for construction teams. We believe that the current tools used by construction teams should have stayed in the past, and we're on a mission to make it easier for them to get on the same page with a live, multiplayer planning platform.Our...

  • Customer Success Professional

    3 weeks ago

    Brisbane, Queensland, Australia Pace Appointments Full time

    About the RolePace Appointments is seeking a highly skilled Customer Success Manager to join their team in a customer-focused role. As a key member of the team, you will be responsible for establishing and maintaining long-term sustainable partnerships with customers and key stakeholders.Key ResponsibilitiesCustomer Partnership Management: Develop and...

Technical Customer Success Manager

1 month ago

Brisbane, Queensland, Australia ESentire Full time
About e Sentire

e Sentire, Inc. is the category creator and world's largest Managed Detection and Response (MDR) company, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent.

Job Description

We are seeking a highly skilled Technical Customer Success Manager to join our team. As a Technical Customer Success Manager, you will be responsible for delivering exceptional customer service and ensuring the successful implementation of our services.

Key Responsibilities:
  • Provide technical expertise to customers to ensure successful implementation of our services
  • Collaborate with cross-functional teams to ensure customer success
  • Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions
  • Identify and escalate potential issues to ensure timely resolution
  • Conduct regular health checks to ensure customer satisfaction and identify areas for improvement
Requirements:
  • University degree or college diploma in Computer Sciences, Information Technology or a related field
  • Minimum 3+ years of information security experience in either testing or consulting roles
  • Technical knowledge of security industry best practices and procedures
  • Experience managing customer-facing implementation projects, customer service, account management or customer success
About the Role

This is a unique opportunity to join a dynamic and innovative company that is shaping the future of cybersecurity. As a Technical Customer Success Manager, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and ensuring customer success.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.