Senior Account Executive, Mid-Market Sales Specialist

6 days ago


East Perth, Western Australia Equinix Full time

About Equinix

Equinix is a leading digital infrastructure company that operates over 250 data centers across the globe. We enable digital leaders to bring together and interconnect foundational infrastructure at software speed, providing a trusted platform to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value while supporting their sustainability goals.

Our Culture

We value diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Our team members collaborate on work that impacts the world and are surrounded by endless opportunities to learn new skills and grow in varied directions.

Job Summary

The Senior Account Executive, Mid-Market Sales will sell Equinix solutions to mid-market new accounts and/or expand existing accounts. This role will act as a lead or SME resource for more junior members on the Corporate Sales team, with a majority of interaction with customers via phone and email. Occasional travel to local accounts may be required.

Key Responsibilities

  • Building Customer Relationships
    • Build and maintain relationships with key stakeholders in assigned accounts/prospects
    • Facilitate customer relationships to ensure timely resolution of customer issues
    • Conduct Quarterly Business Reviews and lead Executive Briefings on occasion
  • Leveraging Internal Partners & Channel
    • Lead and drive coordinated sales approach with the extended sales team (Sales Engineers, Solutions Architect, Customer Care, SSA, Commercial Solutions, Sales Operations, etc.) and external partners (Reseller, Strategic Alliances, etc.)
    • Leverage network of peer representatives in strategic alliance and reseller partners to map and penetrate accounts
    • Understand business drivers of accounts and leverage strategic alliances and reseller partners to penetrate accounts
  • Account Planning
    • Research and document detailed understanding of customer business and organizational landscape on select accounts as needed
    • Develop account plans focused on maintaining/growing accounts on occasion
    • Drive coordinated selling approach and account planning with global counterparts
  • Solution Selling
    • Identify customer's business needs, challenges, and technical requirements and recommend Equinix solutions
    • Lead sales pitch delivery, leveraging SEs where appropriate; adapt pitch to customer needs and persona
    • Sell full suite of Equinix offerings to include global footprint
    • Leverage external partners to drive solution development in new areas/prospects
  • Contract Renewals
    • Address high churn risk customers leveraging internal resources and external partners
    • Facilitate customer contract renewals and negotiations to protect revenue
    • Leverage internal resources to understand customers contractual obligations around notice periods, renew terms, Equinix exposure
  • Pipeline Management
    • Monitor and maintain status of opportunities in SFDC, following the principles of forecasting
    • Identify at-risk accounts, expiring contracts, and forecast churn
  • Territory Planning
    • Prioritize list of accounts/prospects for short and long-term pursuit to achieve assigned sales objectives and provide accurate forecasts
  • Prospecting
    • Coordinate with Opportunity Development Team on a strategy for lead & sales opportunity qualification
    • Pursue highest propensity prospects, fill the funnel with opportunities; pitch prospects and leverage industry contacts and partners
    • Prospect account base to sell global platform and export outside of country
  • Negotiation
    • Lead commercial offer and contract negotiations, leveraging internal resources as needed to obtain best commercial terms possible
    • Understand commercial levers and problem-solve to make initial recommendations on deal structure
  • Team Lead
    • Provide guidance and subject matter expertise to more junior team members
    • Assist with onboarding and training new team members on occasion

Qualifications

  • Typically requires a Bachelor's degree and 5+ years of related experience or equivalent work experience

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.



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