Retail Sales Consultant Opportunity for Customer Service Experts

4 weeks ago


Hornsby, New South Wales, Australia Telstra Full time

We are seeking a highly skilled and customer-focused Retail Sales Consultant to join our team in Telstra Retail Stores.

About the Role

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and sales experiences. As a Retail Sales Consultant, you will be working closely with customers to understand their needs and provide tailored solutions that meet their expectations.

Key Responsibilities:

  • To build strong relationships with customers and provide them with outstanding customer service and sales experiences
  • To identify customer needs and develop customized solutions that meet their requirements
  • To achieve sales targets and Key Performance Indicators (KPIs) through effective sales strategies and techniques

Benefits:

  • A competitive salary of $60,000 - $80,000 per annum, depending on experience
  • A range of employee benefits, including 30% off Telstra services, exclusive discounts and offers across 240 brands and partners, and unlimited access to 17,000 learning programs
  • The opportunity to work in a dynamic and inclusive environment, where diversity and inclusion are valued and celebrated

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment and meet sales targets
  • Knowledge of telecommunications products and services
  • Previous experience in a customer-facing role


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