Claims Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeClaims Full time $69,000 - $83,000
Claims Specialist Role

We are seeking an accomplished Claims Specialist to join our team in a dynamic and challenging environment.

This is an exceptional opportunity for professionals looking to advance their careers in claims management and customer service.

The successful candidate will have the chance to work with a renowned insurer, gaining valuable experience and exposure to multiple business areas.

As a member of our team, you will enjoy a range of benefits and be part of a vibrant and supportive organisation that champions employee well-being.

Key Responsibilities:
  • Offer technical assistance to the claims team for intricate or disputed claims.
  • Implement and oversee the claims handling process, procedures, authority, and review to drive continuous improvement.
  • Analyse data to support business operations, including data entry and database management.
  • Provide excellent customer service and manage client needs.
  • Participate in training sessions to improve skills and knowledge in areas such as customer service and data analysis.
  • Stay up-to-date with industry trends, regulations, and best practices related to customer service and data analysis.
Required Skills and Qualifications:
  • Proven claims experience, preferably in a similar role.
  • Strong data analysis skills, including proficiency in Microsoft Excel or similar software.
  • Excellent attention to detail and ability to work under tight deadlines.
  • Strong communication skills, with the ability to speak clearly and confidently with clients.
Benefits:
  • Vibrant and supportive business which truly champions employee well-being.
  • Stunning offices in a central location.
  • Flexible working - work from home 2 days per week.

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