IT Support Team Leaders
5 days ago
We are seeking expressions of interest from IT Support Team Leaders and Technicians to join our team at John Holland. As a key member of our IT team, you will be responsible for delivering high-quality IT support to our offices and project locations.
Key Responsibilities- Provide daily level 2 end-user support and maintenance of IT systems
- Support the management, installation, and review of new technology
- Maintain and adhere to user, data, and business privacy requirements
- Develop comprehensive documentation of the installed environment and system design
- Ensure solutions and systems are appropriately backed up
- Identify issues with current processes and work with IT teams to improve and develop those processes
- Tertiary qualifications in Computing or other relevant discipline
- Experience at Team Leader level delivering Level 2 support in Construction/Engineering industry highly regarded
- Strong IT networking and troubleshooting skills
- Expertise in M365, Azure AD, Service Now, Intune, MS Teams, and Microsoft 365
- Excellent project management, time management, and organisational skills
- A logical approach to problem-solving and strong attention to detail
- Strong stakeholder and vendor management experience
- Track record in uniting, developing, and upskilling teams of all skill levels
At John Holland, our purpose is simple – we transform lives with everything we do. We've always known that infrastructure is about people – our customers, our employees, and the communities in which we work every day.
We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.
We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.
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