Customer Experience Advocate

3 days ago

Adelaide, South Australia beBeeCustomerSuccess Full time $70,000 - $85,000

Job Title: Customer Success Representative

Job Description:

We are seeking a highly skilled and customer-focused representative to join our dynamic team.

As a Customer Success Representative, you will be responsible for working with existing customers to help them secure faster and fairer loans in a multi-channel environment.

  • You will manage inbound and outbound calls, email enquiries, live chat, and support customers throughout their loan journey.
  • You will meet and exceed sales targets while contributing to a positive team culture.
  • You will accurately update and manage the CRM platform.
Required Skills and Qualifications:
  • You have strong communication skills with the ability to build internal and external relationships.
  • You thrive in a collaborative environment and high-energy setting.
  • You possess exceptional time management and organisation skills.
  • You are comfortable using CRM systems to manage customer interactions.
Benefits:
  • You will receive a competitive salary package with generous monthly commission.
  • You will enjoy flexible working arrangements, including the option to work from home two days a week.
  • You will be part of a culture of innovation and entrepreneurship to take your career further.
  • You will have opportunities for professional development and growth.

We are committed to a diverse and inclusive workforce. We encourage people from different backgrounds to apply.

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