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Customer Service Advocate
3 weeks ago
We are seeking a skilled and dedicated Customer Service Officer to join our team. As a Customer Service Officer, you will be responsible for providing exceptional customer service and support to our clients.
- This role is situated within our contact centre, where you will be handling inbound and outbound contacts and administrative processes.
The key responsibilities of this position include:
- Providing accurate, responsive, and timely client services whilst undertaking required tasks.
- Recording client information in an accurate manner.
- Adhering to our service values and modelling behaviours that align with our organisation's principles.
The ideal candidate will possess:
- A strong background in customer service.
- Excellent communication skills.
- Ability to work effectively in a team environment.
We value diversity, equity, and inclusion across our workforce and customer base. We strive to create a safe, respectful, and inclusive work environment.
Requirements
- National Police Clearance prior to employment.
