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Customer Experience Specialist
3 weeks ago
The Liquor Team Member plays a vital role in ensuring that customers have an exceptional experience. As part of the team, you will be responsible for actively engaging with customers, sharing your passion for products, and creating special moments.
You will also be an advocate for customer loyalty programs, promoting benefits and product offerings to customers. Additionally, you will ensure that our store is stocked with the best selection of drinks, maintaining a safe and clean environment for customers and teammates alike.
Key Responsibilities- Provide exceptional service to customers
- Promote customer loyalty programs and products
- Maintain a safe and clean store environment
- Ensure optimal stock levels for customer satisfaction
- Uphold alcohol guidelines
- Effectively communicate with customers to provide an authentic experience
- Have good availability across days, evenings, and weekends
- Ability to work both independently and as part of a team
- Interest in learning and expanding product knowledge
- Able to take initiative
- Willingness to increase daily activity level