Expert Software Troubleshooter

3 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000

System Support Specialist Job Overview

">

We are seeking a skilled System Support Specialist to provide technical assistance and resolve complex software issues.

">

Key Responsibilities:

  • ">
  • Resolve software issues through troubleshooting and collaborative efforts with other teams">
  • Document activities and findings in the case management system for accurate reference">
  • Contribute to digital resources that enhance customer self-service capabilities">
  • Collaborate with colleagues across different support centers and departments">
  • Focus on delivering exceptional customer experiences">
">

Requirements:

To excel in this role, you should possess 2-4 years of experience in application support within a large organization. A strong understanding of software architecture, unit testing, and other SDLC aspects is essential. A tertiary qualification in Engineering or Computer Science is also required. Proficiency in working with automation hardware communications and setup is advantageous.

">

Preferred Skills:

  • ">
  • Experience with AVEVA System Platform and Plant SCADA or GEO SCADA">
  • Understanding of Windows operating system, networking concepts, and security principles">
  • Knowledge of general Windows operating system tools and commands for diagnosing and troubleshooting software">
">

About This Role

">

This position involves providing technical support to customers by troubleshooting and resolving complex software issues. The ideal candidate will be able to demonstrate a deep understanding of software architecture, unit testing, and other SDLC aspects.

">

Why You'll Thrive Here

">

You will thrive in this environment because of our focus on collaboration, continuous learning, and innovation. Our team is passionate about delivering exceptional customer experiences and is committed to growth and development.

  • Expert Software Troubleshooter

    1 week ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000

    Job OverviewThis role involves working as a Software Technical Support Engineer for our Pacific Zone. The position is based in Macquarie Park NSW and requires regular communication with customers to deliver technical resolutions.The successful candidate will work closely with the Customer Success division, Pacific (Zone) and be responsible for owning,...

  • Software Systems Troubleshooter

    7 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000

    Job OpportunityWe are seeking a skilled Software Technical Support Engineer to join our team in Macquarie Park, NSW. The successful candidate will be responsible for providing technical support and troubleshooting services to customers across Australia and New Zealand.About the RoleThis is a hybrid role that involves working 3 days in office and remotely. As...

  • Desktop Troubleshooting Expert

    3 days ago

    Sydney, New South Wales, Australia beBeeTroubleshooting Full time $55,000 - $62,000

    Job Title: Desktop Troubleshooting Specialist"> Position Summary:As a Desktop Troubleshooting Specialist, you will be responsible for providing technical support to home and business users in the Sydney area. You will troubleshoot and resolve hardware and software issues, both on-site and remotely. Key Responsibilities:Travel to customers' locations in...

  • Senior Software Troubleshooter

    6 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000

    Software Technical Support RoleThis position is with a leading energy management and automation specialist. The company supplies customers with safe, reliable, and sustainable energy solutions.The team provides support to customers in the Industrial Automation business in Australia and New Zealand. This involves ensuring continued smooth operations for...

  • IT Support and Troubleshooting Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000

    IT Support and Troubleshooting ProfessionalWe are seeking a skilled IT support and troubleshooting professional to join our team. This role will involve providing technical assistance and resolving complex IT issues for clients.Key Responsibilities:Deliver exceptional IT support services to clients, including troubleshooting and problem-solvingCollaborate...

  • Software Solutions Troubleshooter

    6 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $98,765 - $123,456

    Job Title: Technical Support Specialist">This role requires a skilled professional to work with customers and resolve complex software issues. The ideal candidate will have experience in application support, software architecture, and unit testing.">About the Opportunity:Owning, investigating, and resolving complex software issues, proposing workarounds for...

  • Software Development Expert

    7 days ago

    Sydney, New South Wales, Australia beBeeSoftware Full time

    Software Development ExpertiseWe are seeking an experienced Software Development Expert to join our team. This role involves designing, developing, and delivering high-quality software solutions that meet the needs of our customers.The ideal candidate will have a strong background in computer science and software engineering, with experience working on full...

  • Expert Software Developer

    6 days ago

    Sydney, New South Wales, Australia beBeeDevelopment Full time $100,000 - $140,000

    Software Development ExpertAs a software development expert, you will play a key role in designing and developing scalable, efficient, and secure software systems.Key Responsibilities:Develop high-quality software applications using languages such as Java, Python, or JavaScript.Collaborate with cross-functional teams to identify business requirements and...

  • Senior Software Solutions Expert

    2 days ago

    Sydney, New South Wales, Australia Bebeetechnical Full time

    Expert Technical SpecialistAs an Application Engineer, you will be responsible for delivering expert technical advice and support to customers. This role involves troubleshooting complex software and hardware issues, creating technical knowledge articles and reports, and collaborating with the engineering team to resolve bugs.Key Responsibilities:Research...

  • Technical Software Expert

    3 days ago

    Sydney, New South Wales, Australia beBeeSoftware Full time $120,000 - $175,000

    Are you a seasoned software professional looking for a new challenge?We are seeking an experienced Technical Software Expert to join our team, working on cutting-edge projects that require a high level of technical expertise and innovation.As a Technical Software Expert, you will be responsible for designing, developing, and delivering software solutions...