Concierge and Administration Support

3 hours ago

Melbourne, Victoria, Australia Launch Housing Full time
About Launch Housing

Launch Housing is a leading provider of homelessness services, dedicated to ending homelessness in our community. We offer a range of programs and services to support individuals and families in need, including permanent and temporary housing, case management, and advocacy.

Job Summary

We are seeking a highly motivated and compassionate Concierge and Administration Support to join our team at Elizabeth Street Common Ground (ESCG). As a key member of our Front of House team, you will provide exceptional customer service, administrative support, and community liaison services to our tenants and stakeholders.

Key Responsibilities
  • Provide a warm and welcoming environment for tenants, staff, and visitors
  • Assist with administrative tasks, including data entry, filing, and correspondence
  • Support the smooth operation of the Front of House area, including monitoring CCTV and responding to emergencies
  • Facilitate referrals to external services and provide information to tenants and stakeholders
  • Assist with maintenance and repairs, and report any issues to the relevant authorities
Requirements
  • Positive relationships and communication skills, with the ability to work with people of diverse backgrounds and abilities
  • Good interpersonal and communication skills, both verbal and written
  • Demonstrated ability to work with people with complex needs
  • Experience in Front of House/Reception duties, or a related field
  • Demonstrated ability to complete designated work tasks and utilize time effectively
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive hourly rate, plus 25% casual loading and super
  • A range of benefits, including flexible working arrangements and access to employee assistance programs
How to Apply

To apply for this opportunity, please submit your application, including a covering letter and CV, to the contact details provided. We look forward to hearing from you

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