Customer Support Specialist
3 weeks ago
About the Position
About our Support Consulting opportunity:
- Want to grow your career developing customer support outcomes with your excellent customer service skills?
- Want to work for a well-established software development company with a mature platform and over 1500 clients?
- Do you enjoy supporting and collaborating with team members?
- In a hybrid work arrangement, find flexibility in your working week in consultation with your team.
Where you'd be working:
Our support consultants work in the Brisbane branch, serving customers locally and globally.
What you'd be doing (your day will look like this):
As a support consultant, you'll provide first and second-level support services to customers via email, phone, and other technology methods. You'll work within our platform module, utilizing your expertise in Trueform Neo, AI, DI, system administration, and other application areas to support existing and new customers by:
- Triaging and reviewing reported issues
- Analysing and providing advice to customers to understand ongoing impacts to their processes
- Engaging with customers to discuss their requirements and provide solutions
- Documenting program issues and deploying fixes
-
Customer Support Specialist
2 weeks ago
Milton, Queensland, Australia Pronto Software Full timeAbout the RoleAs a Support Consultant at Pronto Software, you will be part of a well-established and mature Software Development and vendor Company with over 1500 clients. You will have the opportunity to grow your career developing Customer Support outcomes with excellent customer service over a varied customer base.About the OpportunityWe are seeking a...
-
Customer Support Specialist
3 weeks ago
Milton, Queensland, Australia Pronto Software Full timeAbout the RoleAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and collaborative environment? We're seeking a skilled Support Consultant to join our team at Pronto Software!About the OpportunityGrow your career in customer support, developing expertise in resolving complex issues and delivering outstanding...
-
Technical Support Specialist
2 weeks ago
Milton, Queensland, Australia Modular Mining Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Modular Mining Systems. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our products and services.Key Responsibilities:Provide...
-
Technical Support Specialist
1 week ago
Milton, Queensland, Australia Modular Mining Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Modular Mining Systems. As a Technical Support Specialist, you will be responsible for providing technical support to our customers in the Australasian region.Key Responsibilities:Provide technical support to customers through...
-
Technical Support Specialist
2 weeks ago
Milton, Queensland, Australia Modular Mining Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Modular Mining Systems. As a Technical Support Specialist, you will be responsible for providing technical support to our customers in the Australasian region.Key Responsibilities:Provide technical support to customers through...
-
Facilities Management Support Specialist
1 week ago
Milton, Queensland, Australia Pronto Software Full timeAbout the RoleWe are seeking a skilled Facilities Management Support Specialist to join our team at Pronto Software. As a Support Consultant, you will provide first and second-level support services to our customers, utilizing your expertise in facilities management modules to create, manage, and monitor projects, plant maintenance, and service field...
-
Mining Systems Technical Support Specialist
3 weeks ago
Milton, Queensland, Australia Modular Mining Full timeJob Title: Mining Systems Technical Support SpecialistJob Summary: We are seeking a highly skilled and motivated technical support specialist to join our team in the Australasian region. As a technical support specialist, you will be responsible for providing level 1-2 technical support to our customers, ensuring product functionality and customer...
-
Support Specialist
4 weeks ago
Milton, Queensland, Australia Pronto Software Full timeAbout the RoleWe are seeking a skilled Support Consultant to join our team at Pronto Software. As a Support Consultant, you will be responsible for providing first and second-level support services to our customers via email, phone, and other technology methods.About the OpportunityThis is an excellent opportunity to grow your career in customer support and...
-
Support Specialist
4 weeks ago
Milton, Queensland, Australia Pronto Software Full timeAbout the RoleWe are seeking a skilled Support Consultant to join our team at Pronto Software. As a Support Consultant, you will be responsible for providing first and second-level support services to our customers via email, phone, and other technology methods.About the OpportunityThis is an exciting opportunity to grow your career in customer support and...
-
Support Specialist
4 weeks ago
Milton, Queensland, Australia Pronto Software Full timeAbout the PositionAbout our Support Consulting OpportunityWant to grow your career developing customer support outcomes with your excellent customer service skills across a diverse customer base?Can you leverage your experience in facilities management in a support consultant role?Want to work for a well-established and mature software development and vendor...
-
Customer Service Professional
1 week ago
Milton, Queensland, Australia Sandvik Full timeAbout the RoleThis is an exciting opportunity to join the Sandvik Mining Solutions team as a Customer Support Representative. As a key member of our customer-facing team, you will play a vital role in delivering exceptional support to our customers.Key Responsibilities* Provide top-notch customer service via phone, email, and other communication channels*...
-
Administrative Support Specialist
3 weeks ago
Milton, Queensland, Australia Holcim Full timeAbout this roleAdministrative Support SpecialistThis is an interesting and important role in which you will provide administrative support to the GM of Aggregates and the GM of Concrete as well as further management support as required.Key responsibilities:Diary and email management including organising and coordinating meetings and appointments including...
-
Administrative Support Specialist
3 weeks ago
Milton, Queensland, Australia Holcim Full timeAbout this roleWe are seeking a highly skilled and organized Administrative Support Specialist to provide exceptional support to our General Managers of Aggregates and Concrete.Key responsibilities:Manage diaries and emails, coordinating meetings and appointments, including travel arrangements and catering.Reconcile and process monthly expenses for General...
-
Administrative Support Specialist
4 weeks ago
Milton, Queensland, Australia Holcim Full timeAbout this roleWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Holcim. As a key member of our Aggregates and Concrete business, you will provide administrative support to the General Managers and other management staff as required.Key responsibilitiesManage the diaries and emails of the General Managers,...
-
Cloud Support Specialist
4 weeks ago
Milton, Queensland, Australia Pronto Software Full timeAbout the RoleWe are seeking a skilled Cloud Support Engineer to join our team at Pronto Software. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers in relation to Pronto Xi ERP, Cognos business intelligence, and various mobile application solutions.Key ResponsibilitiesResolution and response of customer...
-
Beauty Therapist and Skin Specialist
2 weeks ago
Milton, Queensland, Australia Demi International Full timeJob Title: Beauty Therapist and Skin SpecialistJob Summary: We are seeking a skilled Beauty Therapist and Skin Specialist to join our team at Demi International. As a Beauty Therapist and Skin Specialist, you will be responsible for providing high-quality skin treatments and beauty services to our clients.Key Responsibilities:Provide expert skin treatments...
-
Cloud Support Specialist
3 weeks ago
Milton, Queensland, Australia Pronto Software Full timeAbout the RoleWe are seeking a skilled Cloud Support Engineer to join our team at Pronto Software. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers in relation to Pronto Xi ERP, Cognos business intelligence, and various mobile application solutions.Key ResponsibilitiesResolution and response of customer...
-
Cloud Support Specialist
3 weeks ago
Milton, Queensland, Australia Pronto Software Full timeAbout the RoleWe are seeking a skilled Cloud Support Engineer to join our team at Pronto Software. As a Cloud Support Engineer, you will be responsible for providing technical support and troubleshooting for our cloud-based solutions, including Pronto Xi ERP, Cognos business intelligence, and various mobile application solutions.Key...
-
Care and Support Specialist for Dementia Clients
3 hours ago
Milton, Queensland, Australia Dementia Australia Full timeAbout the RoleAs a Care and Support Specialist with Dementia Australia, you will play a vital role in supporting carers of individuals living with dementia. This part-time permanent position is based in Milton, QLD.Key Responsibilities:Provide personalized support to carers via telephone service, connecting them with relevant resources and...
-
Facilities Management Support Specialist
3 weeks ago
Milton, Queensland, Australia Pronto Software Full timeAbout the PositionAbout our Support Consulting OpportunityWant to develop your skills in customer support and facilities management?Can you utilise your experience in facilities management in a support consultant role?Want to work for a well-established software development company with a global customer base?Do you enjoy collaborating with team-mates and...