Technical Support Specialist

2 weeks ago


Milton, Queensland, Australia Modular Mining Full time

Job Title: Technical Support Specialist

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Modular Mining Systems. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our products and services.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Diagnose and troubleshoot technical issues with our products and services
  • Deploy systems and software to ensure proper installation and functionality
  • Collaborate with cross-functional teams to resolve technical issues
  • Develop and maintain technical documentation and knowledge base

Requirements:

  • Bachelor's degree in engineering or science discipline
  • Strong verbal and written communication skills
  • Ability to analyze technical data and identify solutions
  • Computer literate with knowledge of programming languages
  • Previous customer service experience

Why Work With Us:

  • We value our employees and offer a range of benefits, including health insurance, retirement plans, and paid time off
  • We are committed to diversity and inclusion in the workplace
  • We offer opportunities for professional growth and development


  • Milton, Queensland, Australia Modular Mining Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Modular Mining Systems. As a Technical Support Specialist, you will be responsible for providing technical support to our customers in the Australasian region.Key Responsibilities:Provide technical support to customers through...


  • Milton, Queensland, Australia Modular Mining Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Modular Mining Systems. As a Technical Support Specialist, you will be responsible for providing technical support to our customers in the Australasian region.Key Responsibilities:Provide technical support to customers through...


  • Milton, Queensland, Australia Modular Mining Full time

    Job Title: Mining Systems Technical Support SpecialistJob Summary: We are seeking a highly skilled and motivated technical support specialist to join our team in the Australasian region. As a technical support specialist, you will be responsible for providing level 1-2 technical support to our customers, ensuring product functionality and customer...


  • Milton, Queensland, Australia Modular Mining Full time

    Job SummaryThis role provides technical support for Modular Mining Systems' industry-leading products in the Australasian region, with opportunities for travel to mine sites. The successful applicant will gain skills in the company's in-house programming language and work across a robust product line that optimizes mines, saving clients millions of dollars...


  • Milton, Queensland, Australia Pronto Software Full time

    About Pronto SoftwareWe are a well-established and mature Software Development Company with over 1500 clients. Our innovative approach to customer support has earned us a reputation as a leader in the industry.

  • Support Specialist

    4 weeks ago


    Milton, Queensland, Australia Pronto Software Full time

    About the RoleWe are seeking a skilled Support Consultant to join our team at Pronto Software. As a Support Consultant, you will be responsible for providing first and second-level support services to our customers via email, phone, and other technology methods.About the OpportunityThis is an excellent opportunity to grow your career in customer support and...

  • Support Specialist

    4 weeks ago


    Milton, Queensland, Australia Pronto Software Full time

    About the RoleWe are seeking a skilled Support Consultant to join our team at Pronto Software. As a Support Consultant, you will be responsible for providing first and second-level support services to our customers via email, phone, and other technology methods.About the OpportunityThis is an exciting opportunity to grow your career in customer support and...


  • Milton, Queensland, Australia Pronto Software Full time

    About the RoleWe are seeking a skilled Cloud Support Engineer to join our team at Pronto Software. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers in relation to Pronto Xi ERP, Cognos business intelligence, and various mobile application solutions.Key ResponsibilitiesResolution and response of customer...


  • Milton, Queensland, Australia Pronto Software Full time

    About the RoleWe are seeking a skilled Cloud Support Engineer to join our team at Pronto Software. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers in relation to Pronto Xi ERP, Cognos business intelligence, and various mobile application solutions.Key ResponsibilitiesResolution and response of customer...


  • Milton, Queensland, Australia Pronto Software Full time

    About the RoleWe are seeking a skilled Cloud Support Engineer to join our team at Pronto Software. As a Cloud Support Engineer, you will be responsible for providing technical support and troubleshooting for our cloud-based solutions, including Pronto Xi ERP, Cognos business intelligence, and various mobile application solutions.Key...


  • Milton, Queensland, Australia Holcim Full time

    About this roleAdministrative Support SpecialistThis is an interesting and important role in which you will provide administrative support to the GM of Aggregates and the GM of Concrete as well as further management support as required.Key responsibilities:Diary and email management including organising and coordinating meetings and appointments including...


  • Milton, Queensland, Australia Pronto Software Full time

    About the RoleWe are seeking a skilled Facilities Management Support Specialist to join our team at Pronto Software. As a Support Consultant, you will provide first and second-level support services to our customers, utilizing your expertise in facilities management modules to create, manage, and monitor projects, plant maintenance, and service field...


  • Milton, Queensland, Australia Holcim Full time

    About this roleWe are seeking a highly skilled and organized Administrative Support Specialist to provide exceptional support to our General Managers of Aggregates and Concrete.Key responsibilities:Manage diaries and emails, coordinating meetings and appointments, including travel arrangements and catering.Reconcile and process monthly expenses for General...


  • Milton, Queensland, Australia Holcim Full time

    About this roleWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Holcim. As a key member of our Aggregates and Concrete business, you will provide administrative support to the General Managers and other management staff as required.Key responsibilitiesManage the diaries and emails of the General Managers,...


  • Milton, Queensland, Australia Pronto Software Full time

    About the RoleAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and collaborative environment? We're seeking a skilled Support Consultant to join our team at Pronto Software!About the OpportunityGrow your career in customer support, developing expertise in resolving complex issues and delivering outstanding...

  • Civil Engineer

    2 weeks ago


    Milton, Queensland, Australia Holcim Full time

    About this roleWe are seeking a highly skilled Civil Engineer to join our team as a Precast Design Specialist.Key Responsibilities:Prepare structural designs for precast concrete structures in accordance with relevant Authority specifications and Australian Standards.Carry out independent engineering design and drafting checks on internally prepared...


  • Milton, Queensland, Australia Yourtown Full time

    About the RoleWe are seeking a highly skilled Business Transformation Specialist to join our team at Yourtown. As a key player in facilitating successful business change initiatives, you will help to define business problems and solutions via in-depth investigation and gathering of technical and non-technical information.Key ResponsibilitiesContribute to a...


  • Milton, Queensland, Australia Holcim Full time

    About the RoleWe are seeking an experienced Senior Draftsperson to join our team at Holcim. This is an exciting opportunity to work with a global leader in sustainable building solutions, where you will be responsible for preparing and delivering high-quality engineering drawings for precast concrete elements using AutoCAD software.The successful candidate...


  • Milton, Queensland, Australia Dementia Australia Full time

    About the RoleAs a Care and Support Specialist with Dementia Australia, you will play a vital role in supporting carers of individuals living with dementia. This part-time permanent position is based in Milton, QLD.Key Responsibilities:Provide personalized support to carers via telephone service, connecting them with relevant resources and...


  • Milton, Queensland, Australia Holcim Full time

    About this RoleWe are seeking a highly skilled Structural Drafting Specialist to join our team at Holcim.The successful candidate will be responsible for preparing and delivering high-quality engineering drawings for precast concrete elements using AutoCAD software.This role is integral to manufacturing, product, and project work undertaken by Humes...