Facilities Management Support Specialist
1 week ago
About the Role
We are seeking a skilled Facilities Management Support Specialist to join our team at Pronto Software. As a Support Consultant, you will provide first and second-level support services to our customers, utilizing your expertise in facilities management modules to create, manage, and monitor projects, plant maintenance, and service field areas.
Your Key Responsibilities
- Triage and review reported issues
- Review, analyze, and provide advice to customers on ongoing impacts of their projects, plant maintenance, and/or services processes
- Engage with customers via multiple technology methods to discuss their requirements and provide solutions
- Document program issues and deployment of fixes
About Our Team
Our Support Consultants work in the Brisbane branch, serving customers locally and globally. We offer a hybrid work arrangement, allowing you to find flexibility in your working week. If you enjoy problem-solving, troubleshooting, and providing advice and solutions to customers, we want to speak with you.
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Facilities Management Support Specialist
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Support Specialist
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