Senior Manager, Student Conversion and Outreach

7 days ago


Wollongong City Council, Australia University of Wollongong Full time
About the Role

The Senior Manager, Future Student Operations will play a pivotal role in driving student conversion outcomes by leading the production and delivery of course content, outbound communications, campaigns, and publications.

**Key Responsibilities:**

  • Oversee teams focused on student conversion communications, as well as technical data and marketing automation specialists.
  • Integrate key recruitment and outreach activities with a comprehensive suite of conversion initiatives.
  • Manage and segment future student databases, leveraging appropriate systems and technologies for timely communication delivery.
  • Report on outcomes and establish a shared understanding of the importance of effective conversion strategies throughout the future student journey.
  • Oversee the procurement and production of accurate, compliant course information to support conversion campaigns and essential student-facing assets.

About the Team

The Outreach and Future Students Division (OFSD) plays a crucial role in managing and delivering exceptional services for prospective UOW students. We oversee activities, programs, events, and communications that present UOW to prospective students, parents, teachers, and influencers throughout their decision-making journey.

Our team is dedicated to creating opportunities and empowering people to achieve their full potential. We value diversity, collaboration, and equality, and are committed to acknowledging Aboriginal custodianship and advancing reconciliation.

What We Offer

The University of Wollongong is committed to workplace equity, diversity, and inclusion. We value and acknowledge the importance of our people's diverse experiences, talents, and cultures that they bring to work with them each day.

We offer a dynamic and inclusive work environment that supports the growth and development of our employees. If you are a motivated and experienced professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.



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