Manager Student Operations
6 months ago
Permanent, full-time appointment
- Level 6/7: $83,130 - $102,937 + 17% superannuation
- Hybrid working arrangements
The Student Operations Unit at UOW is looking for a **Manager to lead its Enrolment and Progressions Team **at its Wollongong campus.
In this role you will be the operational lead for the central enrolment and progression activities for students from when they first enrol, right through to their final graduation. You will pay a critical role in contributing to students’ seamless progression through their degrees.
This role is a great opportunity to lead a team of high-performing professionals with a tertiary education industry leader at the main campus located in the beautiful city of Wollongong.
Do you see yourself in this role? **You will receive**:
- A generous 17% superannuation package with competitive benefits
- Flex leave
- Option to work from home two days per week (once training is complete and based on business needs)
- Opportunities for upwards career movement within the organisation
- Salary packaging options are also available and include motor vehicle leasing and gym memberships.
As the Manager of the Enrolment & Progressions Team, you will do important work that helps UOW achieve its mission to provide a first-class experience for its students. **In a normal work day **you will:
- Review the team caseload and set work priorities for the day, week, and month
- Plan and prepare for upcoming activities based on the annual operational plan
- Work with other staff within the team and across the University to problem-solve escalated and complex enquiries and cases
- Work with the Senior Manager on projects and improvement initiatives to streamline operations and improve the student experience
- Review and create standard operating procedures and policies
- Participate in meetings, working groups, and committees to provide advice to stakeholders on enrolment and progression matters
- Engage in leadership and coaching conversations with the team
**To be considered for this role **, you should have experience and/or education and training in:
- Leading an operational/administrative team to deliver KPIs, high-quality outcomes, and outstanding service to clients and stakeholders
- Managing operational/administrative functions in a large organisation
- Solving complex administrative problems
- Preparing reports and analysing data and information to make recommendations
- Communicating effectively with clients and stakeholders from a variety of cultural and non-English speaking backgrounds
- Experience working in a higher education environment and/or a large, complex organisation would be an advantage.
More detailed information on the position, including duties and selection criteria, can be found in the detailed position description.
Closing Date: Sunday 20 August, 11:59pm
The University of Wollongong is committed to workplace equity, diversity and inclusion. We value and acknowledge the importance of our people’s diverse experiences, talents and cultures that they bring to work with them each day. Embracing diversity and creating inclusion is a key component of attracting and retaining talent in our workforce. The creation of a diverse and inclusive workforce is central to our ability to unlock potential, enhance our success and achieving our vision of being in the Top 1% of universities globally.
-
Senior Wellbeing and Student Support Specialist
4 weeks ago
Wollongong, New South Wales, Australia Wellbeing and Student Support Full timeJob DescriptionThe Catholic Education Office in the Diocese of Wollongong is seeking a highly skilled and experienced professional to fill the role of Team Leader - Wellbeing and Student Support. This is a senior leadership position within the Improvement, Learning and Wellbeing Service Area, with a specific focus on leading the work of the Wellbeing and...
-
Senior Wellbeing and Student Support Specialist
4 weeks ago
Wollongong, New South Wales, Australia Wellbeing and Student Support Full timeJob SummaryThe Catholic Education Office in the Diocese of Wollongong is seeking a highly skilled and experienced professional to fill the role of Team Leader - Wellbeing and Student Support. This is a senior leadership position within the Improvement, Learning and Wellbeing Service Area, responsible for leading the work of the Wellbeing and Student Support...
-
Student Operations Advisor
4 weeks ago
Wollongong, Australia University of Wollongong Full time2 x Permanent, continuing full time appointments - Level 5: $78,579 - $88,865 plus 17% superannuation Are you an experienced professional in student administration looking to elevate your career? The Student Administration Services Division (SASD) at the University of Wollongong (UOW) are seeking two individuals who thrive on working in a supportive and...
-
Student Operations Advisor
4 weeks ago
Wollongong, New South Wales, Australia University of Wollongong Full timeAre you an experienced professional in student administration looking to take your career to the next level? The University of Wollongong is seeking two individuals who thrive on working in a supportive and encouraging environment to join their esteemed team in Student Operations.Our ideal candidates will possess initiative, excellent data management and...
-
Manager, Student Residence
2 months ago
Wollongong, Australia University of Wollongong Full timeDivision of Student Life - Fixed term, full-time appointment (to January 2026) Level 6/7: $88,865 - $110,039 + 17% Superannuation The Manager, Student Residence (MSR) is responsible for providing management support and leadership to their relevant residential community. The MSR will coordinate the day-to-day operations of the site including managing an...
-
Wollongong, Australia UOW Pulse Full timeAbout Us UOW Pulse is a not-for-profit organisation that enhances campus life for students and staff through events, entertainment and experiences. We work across a diverse range of outlets and commercial sectors to provide and deliver a memorable experience for the entire UOW community. UOW Pulse is a proud Child Safe Organisation. We take the safety of...
-
Student Accessibility and Inclusion Specialist
1 month ago
Wollongong, Australia University of Wollongong Full timeStudent Life - Permanent/continuing, part-time or full-time appointment (28 - 35 hours per week) - Level 6/7: $88,865 - $110,039 (pro rata) + 17% superannuation The Student Accessibility & Inclusion Specialist provides specialised support to students with disabilities or medical conditions at the University of Wollongong (UOW), helping them confidently...
-
Student Housing Support Officer
2 months ago
Wollongong, Australia University of Wollongong Full timeDivision of Student Life - Permanent/continuing, full-time appointment - Level 6/7: $88,865 - $110,039 + 17% superannuation UOW Student Residence are looking for an experienced professional with both local real estate/property management experience and a passion for customer service. The Student Housing Support Coordinator works closely with students to...
-
Student Support and Wellbeing Reception Officer
2 months ago
Wollongong, Australia University of Wollongong Full timeDivision of Student Life - Permanent/continuing, part-time appointment (3 days per week) - Level 3/4: $61,642 - $78,579 (pro rata) + 17% superannuation The Student Support & Wellbeing Reception Officer provides reception and administrative support for the Student Wellbeing and Academic Support Services including the service’s welfare, mental health,...
-
Student Experience and Volunteering Manager
23 hours ago
Wollongong, New South Wales, Australia UOW Pulse Full timeAbout UOW PulseWe are a not-for-profit organisation that aims to enhance campus life for students and staff through events, entertainment, and experiences. Our diverse range of outlets and commercial sectors work together to deliver memorable experiences for the entire UOW community.
-
Student Marketeer
4 weeks ago
Wollongong, Australia Red Bull Full time**Company Description**: Our Student Marketeers are the face of the Red Bull brand and are our product ambassadors both on & off campus. The purpose of the role consists of three folds, approaching consumers driving positive product trial, awareness and help establish Red Bull consumption in different moments of need. Supporting our sales teams through sales...
-
Wollongong, New South Wales, Australia UOW Pulse Full timeAbout UsUOW Pulse is a leading not-for-profit organisation that brings together students and staff through a wide range of events, entertainment, and experiences. We collaborate with various commercial sectors to deliver exceptional experiences for the entire UOW community.The RoleWe are seeking a full-time Volunteering and Student Experience Coordinator to...
-
Student Marketeer
4 weeks ago
Wollongong, Australia Red Bull Full timeCompany DescriptionOur Student Marketeers are the face of the Red Bull brand and are our product ambassadors both on & off campus. The purpose of the role consists of three folds, approaching consumers driving positive product trial, awareness and help establish Red Bull consumption in different moments of need. Supporting our sales teams through sales...
-
Dispensary Technician Student
5 months ago
Wollongong, Australia Ramsay Health Care Full time**Pharmacy Student** Are you fast & efficient with an attention to detail? Assist in the delivery of modern, patient-focused pharmacy services in a hospital setting! - Work flexibility for a balanced work life - Attractive employee benefits and discounts - Fun, friendly & supportive team environment **Why you’ll love working for us**: **Here at Ramsay...
-
Rto Administration Manager
5 months ago
Wollongong, Australia IRT Full timeRTO Administration Manager **About IRT** Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living,...
-
Wollongong, New South Wales, Australia Catholic Education Diocese of Wollongong Full timeThe Director of Schools invites applications from suitably qualified and experienced personnel for the Education Officer role, commencing shortly. This role is an integral part of the Improvement, Learning and Wellbeing service area as part of the Wellbeing and Student Support team.The successful applicant will be required to work closely with families,...
-
Payroll Specialist
5 days ago
Wollongong, New South Wales, Australia South32 Group Operations Pty. Ltd. Full timeAbout GM3GM3 is an emerging Australian metallurgical coal mining entity owned by global investment entities Golden Energy and Resources (GEAR) and M Resources, a market leader in the metallurgical coal industry.The RoleThis is a permanent position based at the GM3 office in the Brisbane CBD. As Payroll Specialist – HR Operations Coordinator, you will be...
-
Operations Manager
5 months ago
Wollongong, Australia Elton Mayo's Full time⚡Operations Manager - Join a Growing Business⚡ **Location **Wollongong, NSW **Employment Type ** Permanent, Full-Time **Overview** **Key Responsibilities** - Develop and implement operational strategies that align with the company's objectives. - Enhance operational systems, processes, and best practices to boost efficiency and customer...
-
Wollongong, New South Wales, Australia South32 Group Operations Pty. Ltd. Full timeAbout GM3 and IMCGM3 is an emerging Australian metallurgical coal mining entity, owned by global investment entities Golden Energy and Resources (GEAR) and M Resources, a market leader in metallurgical coal industry services. We operate two underground metallurgical coal mines, two preparation plants, and a logistics chain.Our Key HighlightsWe produce...
-
Procurement Category Manager
4 weeks ago
Wollongong, New South Wales, Australia South32 Group Operations Pty. Ltd. Full timeAbout GM3GM3 is an emerging Australian metallurgical coal mining entity owned by global investment entities. We operate two underground metallurgical coal mines, two preparation plants, and a logistics chain.What We Offer5 weeks annual leave.Annual short-term incentive bonus that recognises both your individual performance and the overall success of the...