
Front Office Ambassador
1 day ago
We are currently seeking a skilled professional to join our team as a Front Office Ambassador.
Key Responsibilities:- Greet customers in person and on the phone with warmth and professionalism, creating a welcoming atmosphere for all visitors.
- Answer and direct incoming calls promptly and efficiently, ensuring that customer inquiries are addressed in a timely manner.
- Book and manage service appointments, prioritizing tasks to ensure seamless communication and coordination.
- Assist with customer enquiries and direct them to the right team member, providing exceptional support and guidance whenever needed.
- Maintain a tidy and welcoming reception area, adhering to high standards of cleanliness and organization.
- Sort and distribute mail and deliveries, processing paperwork and packages with precision and accuracy.
- Assist with general administrative tasks to support the Service and Parts Department, contributing to the smooth operation of our business.
- A friendly and approachable demeanor, with a strong ability to build rapport with customers and colleagues alike.
- Excellent communication and interpersonal skills, with a keen sense of empathy and understanding.
- The ability to multitask and prioritize tasks effectively, managing competing demands with ease and poise.
- Proficiency in basic office software, including Microsoft Excel, Outlook, and Word.
- Previous experience in a similar role or administration background is desirable, but not essential – we provide comprehensive training to ensure your success.
This is an exciting opportunity to join our dynamic team and develop your skills in a fast-paced environment. You will have the chance to learn from experienced professionals and contribute to the growth and success of our business.
Benefits: Competitive salary, comprehensive training, opportunities for career advancement, and a positive work environment that values collaboration and teamwork.
Why Join Us: Our company is committed to delivering exceptional customer experiences and fostering a culture of innovation and excellence. As a valued member of our team, you will have the opportunity to make a real impact and grow with us.
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