Trade Industry Customer Service Leader
1 week ago
This pivotal position is designed for a hands-on leader who thrives in a technical environment. As a customer service manager, you will oversee the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our client's reputation for excellence and expertise.
The ideal candidate has a minimum of 1+ years of experience in customer service management or team leadership roles, preferably within the automotive, trade, or related technical industries.
Key responsibilities include:
- Team Development: Lead, mentor, and motivate a team of customer service specialists, fostering a culture of high performance, continuous improvement, and knowledge sharing.
- Customer Service Strategy: Develop, implement, and review policies, programs, and procedures to enhance the customer experience and ensure alignment with company goals.
- Technical Customer Relations & Support: Plan and implement robust after-sales service initiatives to proactively follow up on customer satisfaction, ensure part performance, and gather vital feedback.
The ideal candidate must have excellent communication and interpersonal skills, able to build rapport with trade-savvy clients and liaise effectively with internal staff.
The successful candidate will drive business growth by delivering exceptional customer experiences, improving customer retention, and increasing sales revenue.
-
Senior Trade Industry Customer Service Leader
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000Experienced Customer Service Manager RequiredWe are seeking a highly skilled and experienced Customer Service Manager to lead our customer service operations. This is a pivotal leadership role designed for a hands-on manager who thrives in a technical, trade-focused environment.Key Responsibilities:Lead, mentor, and motivate a team of customer service...
-
Brisbane, Queensland, Australia beBeeCustomer Full time $76,515 - $78,000Customer Service Leader – Technical Industry ExpertiseAbout the RoleWe are seeking an experienced and dynamic leader to elevate our client's customer service operations. This pivotal role is designed for a hands-on professional who thrives in a technical, trade-focused environment.This involves overseeing the entire customer journey, from initial inquiry...
-
Brisbane, Queensland, Australia beBeeCustomer Full time $76,515 - $78,300Customer Service Manager">">This is a pivotal leadership role designed for hands-on managers who thrive in technical environments.">You will be responsible for overseeing the entire customer journey, from initial inquiry to post-sales support.">The ideal candidate has exceptional communication and interpersonal skills, with the ability to build rapport with...
-
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,900Customer Service Operations ManagerWe are seeking a seasoned leader to oversee and elevate our customer service operations. As a pivotal member of the management team, you will lead a high-performing team of customer service specialists in delivering exceptional results.Key Responsibilities:Lead, mentor, and motivate a team of customer service professionals,...
-
Customer Service Manager
7 days ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,300Are you a seasoned leader looking to drive customer excellence in a technical field? We are seeking an experienced Customer Service Manager to lead and elevate our client's customer service operations.This pivotal leadership role is designed for a hands-on manager who thrives in a technical, trade-focused environment. You will be responsible for overseeing...
-
Technical Industry Customer Service Director
1 week ago
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,500Customer Service Operations LeaderWe are seeking a seasoned leader to oversee our customer service operations, driving exceptional experiences and reinforcing our reputation for excellence.This role requires a hands-on professional who thrives in fast-paced environments, focusing on people leadership, process improvement, and understanding customer needs in...
-
Technical Industry Customer Service Leader
2 weeks ago
Brisbane, Queensland, Australia beBeecustomer Full time $76,515 - $78,000Customer Service Manager JobWe are seeking an experienced and dynamic Customer Service Manager to lead our client's customer service operations.This is a pivotal leadership role designed for a hands-on manager who thrives in a technical environment.You will be responsible for overseeing the entire customer journey, from initial inquiry to post-sales support,...
-
Mobile Industry Customer Service Director
1 week ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000Job Title: Customer Service ManagerWe are seeking an experienced and dynamic leader to elevate our customer service operations.This pivotal leadership role is designed for a hands-on manager who thrives in a technical, trade-focused environment.You will be responsible for overseeing the entire customer journey, from initial inquiry to post-sales support,...
-
Sales Executive
4 days ago
Brisbane, Queensland, Australia Leader Full timeAbout the RoleAs a Sales Executive, you will be responsible for driving sales of Breeze Connect's telco services and hardware solutions. You will work closely with our national account management team, support resellers, and help onboard new partners. This is a hands-on role with plenty of opportunity to make an impact.Key ResponsibilitiesMake 60 quality...
-
Sales Executive
2 weeks ago
Brisbane, Queensland, Australia Leader Full timeAbout the RoleAs a Sales Executive, you will be responsible for driving sales of Breeze Connect's telco services and hardware solutions. You will work closely with our national account management team, support resellers, and help onboard new partners. This is a hands-on role with plenty of opportunity to make an impact.Key ResponsibilitiesMake 60 quality...
