Premium Customer Experience Manager
7 days ago
Rare and exciting opportunity to launch a premium customer experience platform in Sydney.
- Key Responsibilities:
- Drive world-class customer experiences through exceptional leadership and coaching.
- Foster a customer-centric culture within the team.
- Collaborate with cross-functional teams to identify opportunities for sales and service improvements.
- Evaluate customer complaints and concerns, ensuring prompt resolution.
- Motivate the team to achieve financial and service targets.
About You:
- A passionate people leader who excels at coaching and developing team members.
- Experience driving and delivering customer-centric cultures within teams.
- Ability to manage performance to optimize team output.
- Excellent communication skills.
- Passion for building and maintaining a positive team culture.
We Offer:
- Generous discounts on premium products.
- Access to annual health checks.
- Training, coaching, and development from experienced leaders.
- Career growth opportunities within a supportive company.
Our Core Values:
- We take initiative and drive results.
- We lead by example.
- We support each other's success.
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