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Customer Service Representative

2 months ago

Sydney, New South Wales, Australia Roc Consulting Full time
About the Role

Roc Consulting is seeking a highly motivated and organized individual to join their team as an Administration Assistant. This is a fantastic opportunity for someone looking to start or advance their career in administration and customer service.

Key Responsibilities
  • Manage phone calls and emails in a professional and timely manner
  • Communicate effectively with the service and installation team to ensure seamless operations
  • Prepare and send invoices to clients
  • Assist with drafting letters and quotations as needed
  • Maintain accurate and up-to-date filing and archiving systems
  • Provide administrative support to the team as required
Requirements
  • Proven experience in administration, customer service, and invoicing
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Oracle NetSuite is highly desirable
What We Offer
  • A competitive salary package with opportunities for career growth and development
  • A dynamic and supportive work environment
  • A permanent full-time position with a Monday to Friday schedule