Business Systems Specialist

2 days ago

Brisbane, Queensland, Australia beBeeExpertise Full time $90,000 - $120,000

As a Business Systems Specialist, you will play a vital role in supporting our business systems and driving growth through innovation.

About the Role

This exciting opportunity allows you to leverage your technical expertise to drive business success. As a Business Systems Specialist, you will be responsible for providing education, database management, report development, analysis, and support for our business system.

Key Responsibilities
  • Provide second-line support for information technology issues and problems, particularly for our Hire Management System.
  • Develop an educational program for new users or refresher training on the business system.
  • Facilitate training for all relevant users.
  • Lead and complete the development of reports, stationery, and other outputs of the business system and Power BI / Zoho Dashboards / Crystal Reports, including ad-hoc requests.
  • Track and liaise with external stakeholders on outstanding or escalated business system matters.
  • Lead, develop, and support projects that integrate with the business system.
  • Provide general IT support across various platforms and systems, including deployment, configuration, and security of desktop and mobile computing devices and peripheral devices, troubleshoot desktop and notebook/tablet hardware, peripherals, and equipment as necessary, and software matters.
  • Assist in documenting ICT policies and procedures.
  • Assist with compilation and management of ICT asset registers.
Requirements
  • Tertiary qualifications in Information Technology or significant technical knowledge of Information Technology.
  • Well-developed skills in Microsoft SQL Server and Microsoft products, including Office 365.
  • Previous experience using Insphire Hire Management System or other ERP Systems (JD Edwards / Microsoft Dynamics / Baseplan etc).
  • Experience with Power BI / Zoho Dashboards or other Reporting / Dashboard Systems.
  • Experience in writing / editing Crystal Reports.

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