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Customer Banking Specialist Relief
2 months ago
We are seeking a skilled Banking Support Specialist to join our team at CommBank. In this role, you will provide relief support to our branches, working across various locations to deliver exceptional customer service.
Key Responsibilities:
- Provide in-depth conversations with customers to understand their banking needs, including home loans, business banking, and financial advice.
- Support customers with enquiries, cash handling, transactional services, and account maintenance.
- Complete financial health checks to assess customers' financial needs and identify areas for improvement.
- Offer solutions and education on our in-branch technology and digital banking options.
- Problem-solve and provide effective solutions while championing our risk-adverse culture.
Requirements:
- Proven experience delivering exceptional customer service in a financial services, retail, or hospitality environment.
- Excellent communication skills and the ability to articulate financial terms clearly.
- The ability to ask the right questions, find solutions, and act with integrity.
- A genuine interest in building a career with CommBank and improving the financial well-being of our customers.
About CommBank:
As the public face of CommBank, our Retail Banking Services team delivers a seamless banking experience to millions of customers. We're committed to making a positive impact on our customers' lives and providing holistic solutions to meet their financial needs.
