National Client Experience Leader

4 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $120,000 - $140,000

A senior role is available for a professional to lead clients nationwide, driving retention and client experience.

The successful candidate will be responsible for developing and executing strategies to strengthen our value proposition across high-service clients and industry groups.

  • Enhance technical capabilities and client engagement skills to deliver best advice and service
  • Improve business operations to set higher standards and deliver consistent client experiences
  • Embed focus on delivering client service strategy and partner with Regional Directors

As a seasoned insurance professional, you will be accountable for driving delivery and embedding client retention strategies nationally, resulting in stronger retention and improved client satisfaction.

We offer opportunities to work with diverse clients and industries across Australia. As a leader, you will mentor colleagues on methodologies and identify growth and development opportunities.

We are seeking someone with a strategic mentality, strong execution skills, and exceptional client management expertise. Strong leadership and business acumen are essential, along with financial and technical insurance knowledge.

What We Offer Our Colleagues

We prioritize flexibility and work-life balance through our Smart Working program, offering two Global Wellbeing Days annually. Our inclusive environment encourages continuous learning and growth, inspiring you to achieve your full potential.

We are united by trust and passionate about helping our colleagues and clients succeed.

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