Collaboration Expert

3 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $115,000

This role provides technical assistance and facilitates the delivery of managed services for collaboration tools.

Key Responsibilities:
  • Provide technical support for collaboration technologies, including Microsoft Teams, Cisco Webex, Dedicated Instance, and CUCM.
  • Drive incident management and resolution as well as change management.
  • Mentor and assist other collaboration specialists and support advisors within the team.
Requirements:
  • Experienced and/or certified with Microsoft Teams and Cisco collaboration platform suite of products.
  • Strong problem-solving skills and a proactive approach.
  • Excellent communication and interpersonal abilities.
  • A willingness to learn and contribute to a team environment.

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