Customer Service Representative

4 weeks ago


Gladstone Central, Queensland, Australia Oaks Hotels Full time

Job Title: Guest Service Agent

Oaks Grand Gladstone Hotel is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests.

Key Responsibilities:

  • Welcome and check-in guests in a friendly and efficient manner
  • Communicate effectively with guests and colleagues
  • Make bookings and assist guests during their stay
  • Provide a high level of customer satisfaction through excellent service

Requirements:

  • Previous experience in a hotel or customer service environment
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and a positive attitude
  • Ability to work a variety of shifts, including weekends and public holidays

About Us:

Oaks Hotels is a leading hospitality company that prides itself on providing exceptional customer service. We are committed to creating a welcoming and inclusive environment for our guests and colleagues.



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