Customer Service Representative
4 weeks ago
Job Title: Guest Service Agent
Oaks Grand Gladstone Hotel is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests.
Key Responsibilities:
- Welcome and check-in guests in a friendly and efficient manner
- Communicate effectively with guests and colleagues
- Make bookings and assist guests during their stay
- Provide a high level of customer satisfaction through excellent service
Requirements:
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and a positive attitude
- Ability to work a variety of shifts, including weekends and public holidays
About Us:
Oaks Hotels is a leading hospitality company that prides itself on providing exceptional customer service. We are committed to creating a welcoming and inclusive environment for our guests and colleagues.
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