Customer Support Specialist

1 month ago


Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time
The Opportunity

We are seeking a highly skilled and customer-focused individual to join our dynamic team as a Customer Support Representative/Storeperson. In this role, you will play a crucial part in delivering exceptional service and ensuring smooth operations.

Key Responsibilities
  • Provide exceptional customer service, addressing enquiries and resolving issues in a timely and professional manner.
  • Collaborate with the team to manage inventory and ensure efficient store operations.
  • Develop and maintain strong relationships with customers, providing a positive and personalized experience.
  • Contribute to a positive work environment, sharing ideas and feedback to drive continuous improvement.
What We Offer
  • A competitive remuneration package, including a salary and benefits.
  • Opportunities for professional growth and advancement within the company.
  • A supportive and inclusive work environment, with a focus on diversity and inclusion.
  • Access to training and development programs, to help you achieve your career goals.
Requirements
  • Product knowledge and understanding of inventory management processes.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Flexibility and adaptability, with a willingness to learn and take on new challenges.

We are an equal opportunities employer, committed to diversity and inclusion. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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