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Customer Service Representative
2 months ago
We are seeking a highly motivated and experienced Customer Service & Sales professional to join our team at Telstra. As a Retail Sales Consultant, you will play a key role in delivering exceptional customer experiences and driving sales growth in our stores.
Key Responsibilities:
- Provide quality customer service to all customers, ensuring their needs are met and exceeded.
- Maximize sales by providing the latest product and service information to customers, and achieving sales and performance targets.
- Ensure store presentation is in line with retail shop standards, maintaining a clean and organized store environment.
Requirements:
- Experience in a customer-facing role, with a proven track record of delivering great customer experiences.
- Ability to solve complex problems and think critically in a fast-paced environment.
- Effective communication skills, with the ability to work collaboratively with colleagues and customers.
- Previous experience in a customer-facing environment is highly advantageous.
What We Offer:
- A variety of flexible working arrangements, including casual, part-time, or full-time positions, to suit your needs.
- Fantastic career growth prospects, with ongoing product training and development opportunities.
- In-store mentorship and support, to help you succeed in your role.
- Highly rewarding sales environment, with opportunities to earn bonuses and incentives.
- Corporate discounts and benefits, including 30% off Telstra products and services.